What are the responsibilities and job description for the Pet Bather position at Pet Evolution Eden Prairie?
Our Mission: At Pet Evolution ”Our brand promise is to help pets live the good life through delivering extraordinary service to all our guests with love, compassion, fun and friendships”
You must care about helping to improve the lives of pets and their owners. You must be outgoing, friendly, and helpful.
Qualifications: Prior grooming or bathing experience is required - minimum 6 months. Must be willing and able to consistently follow company policies and procedures, reliably carry out assigned duties, and behave in a positive, upbeat, helpful manner. A strong achievement drive, empathy, integrity, pride, and good social skills are keys to success in our company.
Skill Requirements:
Kindness: It’s important to understand that animals oftentimes are very stressed out when introduced to new environments or unfamiliar situations. Bathers/Grooming assistants must understand this and treat all situations accordingly, with kindness and compassion.
Customer-Service: Be patient with customers and take the time to truly figure out what they want. Pay close attention to customer body language and reaction. If the customer appears even slightly concerned with the way the final groom looks, fix immediately even if the customer says no. All customers must leave happy!
Detail Oriented: Pay close attention to specific instructions given by the customer. Monitor specific pet behavior to deter harm to self or animal.
Ambassador For Safety: You must be able to understand basic animal behavior and body language to be able to determine whether or not it is safe to groom the pet. You must be able to think critically under pressure on a situational basis to prevent injuries to self and pets as we are working with living animals that are known to be unpredictable at times.
Duties include:
- Creating a safe and fun work environment
- Providing excellent customer service.
- Care and compassion for animals.
- Time management.
- Engaging customers, determining their needs.
- Keeping informed about pet industry and grooming standards.
- Operating customer record retention by importing accurate customer information and specific notes relating to grooming instruction.
- Answering phones and booking grooming appointments.
- Cleaning the facility and equipment.
- Carrying out other duties assigned by supervisors in a cheerful and efficient manner
- Bathing and prepping the groomer dog (scheduled, if needed)
- Providing the full- service bath and clean up package
- Providing the full- service bath & blow dry package
- Servicing walk in clients on a la carte services
- Helping with cleaning as the groomers are cutting dogs hair to maintain the area and floor clean
- Answering phones and scheduling appointments
Job Types: Full-time, Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Compensation Package:
- Tips
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Application Question(s):
- You will need to drive our mobile grooming van. Are you comfortable with this and currently have a valid DL?
- We do need a minimum of 6 months experience. Please confirm.
- The shifts I need covered Sunday--Tuesday 10am-6pm and flexible the rest of the week. Are you able to do accommodate the coverage we need?
Work Location: In person
Salary : $12 - $16