Dispatcher

Distribution is our expertise, but people are our focus. At Pet Food Experts, we invest in the relationships that build businesses, support people and grow our industry. With a thoughtful approach to creating deep, long-lasting value, we put people at the center of everything we do. Because we know that when we do right by people, we ultimately do right by pets!

Full Time Employee Benefits & Perks:

• No scheduled weekends!
• Full benefits package (medical, dental and vision), 401(k)
• Safety Footwear Reimbursement
• Overtime pay for hours worked in excess of 40 hrs./week
• Pet Perks Employee discount on pet food & supplies
• 6 Paid Holidays, including 1 floating holiday
• PTO accrual up to 128 hours (16 days) annually

Compensation: $28/hr

Position Summary:

The Transportation Specialist works closely with the Fleet Supervisor as his backup and partner. Together, you are responsible for overseeing our driving team ensuring all deliveries are being delivered in a safe, timely, and courteous manner. You will also be prioritizing and making sure that all drivers are following all DOT/FMCSA regulations and company driving policies and procedures.

What you will do:

• Plan, assign, direct routes, with Fleet Supervisor through Roadnet/Omnitracs system to ensure maximize operating efficiencies.
• Train/re-train Drivers, coach/mentor, address complaints and work in conjunction with sales to resolve delivery issues.
• Assist and communicate with the Driver team to ensure they have everything they need to run their daily route safely
• Assist with contacting Ryder or Penske and outside motor carriers for repairs and maintenance of equipment.
• Collaborate and communicate daily with the Outbound Operations Team on loading preparation, tractor or trailer changes and any other daily issues.
• Finalize route and equipment assignments and daily loading reports with the Fleet Supervisor and Operations Departments.
• Collect all Drivers fuel receipts and Amex receipts to be reconciled per driver at the end of each month. Reconcile each Driver’s Statement to ensure all receipts have been submitted.
• Provide information to Sales, Accounts Receivable, Customer Claims, New Accounts on driver ETA’s, proof of delivery, RGA’s, New Routes or Stops
• Assist Fleet Supervisor with Route/Stop changes
• Schedule and coordinate all 3rd party though Globaltranz
• Backup Driver when needed
• Assist with Daily Driver Check Ins as the drivers come back from their routes.

• Valid CDL Class A License
• FMCSA/Transportation Regulation knowledge a must
• Demonstrated ability to understand, support and execute safety and regulatory compliance, including federal state and local laws pertaining to transportation
• Ability to work a flexible schedule (including 24 hour availability for receiving emergency driver phone calls)
• Excellent written and verbal communication with ability to exchange information effectively and in a timely manner
• Strong customer focus, results-driven and positive attitude
• Must be able to prioritize and perform multiple tasks with impeccable follow-up skills
• Solid analytical, problem solving, strategic and innovative thinking skills
• Intermediate computer skills, Google Suite preferred, and applicable company-specific applications

All offers of employment are contingent upon passing a required criminal background check.

Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military / veteran status.