Warehouse Inbound Coordinator

Are you ready to play a key role in keeping our supply chain moving smoothly? We’re seeking a motivated and organized Inbound Coordinator to serve as the primary contact for all inbound warehouse activities. In this role, you’ll work closely with our Distribution Supervisor to execute receiving priorities, lead team members, and ensure merchandise flows seamlessly through the distribution center. As the primary contact for all inbound activities, you’ll build relationships with vendors, collaborate with our Supply Chain team, and maintain accurate documentation to track deliveries. Your leadership will contribute directly to our safety, cost, and service goals.

If you have a strong work ethic, excellent communication, administrative skills, customer service skills, and a knack for problem-solving, this is your opportunity to grow with us!

Please Note: This position is an on-site position at our Distribution Center in Oakley,CA.Candidates who are remote or outside of reasonable commuting distance will not be considered.

Responsibilities:

• Support Distribution Center Supervisor in leading a team of up to 20 employees
• Ensure appropriate functions, duties, and procedures are performed as directed by Warehouse Supervisor.
• Execute on daily operations, including monitoring of productivity and quality, process troubleshooting, and all other activities required to ensure safety, inventory accuracy, on-time deliveries, and exceptional customer satisfaction.
• Lead in planning, organizing, and monitoring the receiving, storage, assembly (if applicable), and distribution of all items received from vendors.
• In collaboration with Purchasing Coordinator/Supply Chain Team, act as DC point person for scheduling and tracking vendor deliveries. Includes:
• Schedule vendor appointments.
• Run Access reports to verify standing and inbound orders needing appointment.
• Reschedule missed deliveries and follow up on late deliveries.
• Prioritize the delivery of POs indicated as priorities by Purchasing
• Follow-up with carriers regarding partial shipments.
• Use tracking websites for carriers such as FedEx and UPS to determine inbound parcel and sometimes pallet deliveries.
• Maintain ETA dates in Rover and the tracking database to keep in sync.
• Update tracking database for POs that have been delivered and with shipment details.
• Publish daily appointment report.
• Ensure effective partnership and communication loop with Purchasing, providing regular/timely updates.
• Troubleshoot and resolve problems.
• Assist the supervisor to ensure that all SOPs (Standard Operation Procedures) are being observed and work is being completed accurately.
• Ensure a safe work environment by co-leading safety programs; ensuring associates receive safety training and certifications, enforcing safety procedures, and addressing/reporting safety issues.
• Provide input into performance assessments of each team member.
• Assist with scheduling staffing to meet the changing daily business needs.
• Substitute for Warehouse Supervisor and assume operational tasks when required.
• Monitor equipment and supplies needed to carry out warehouse work.
• Participate in other tasks and projects as directed by the Distribution Supervisor.
  
  

Qualifications:

• 1 years of experience in warehouse, distribution, production or similar role
• Strong knowledge of warehouse practices and procedures
• Familiarity with warehouse systems; Experienced and comfortable with RF Scanners, WMS and Microsoft Office and capable of learning new software.
• Excellent verbal and written communication and listening skills; able to communicate effectively and comprehend information and directions.
• Effective interpersonal and relationship building skills; able to establish and maintain cooperative, mutually respectful working relationships.
• Ability to learn and apply new concepts and effectively present information in one-on-one and small group situations to other employees.
• Strong teambuilding skills; able to effectively coach, and motivate warehouse employees.
• Sound judgement, problem-solving and decision-making skills with the ability to diagnose and resolve problems quickly.
• Results oriented, highly organized with a keen attention to detail and accuracy; Capable of handling multiple tasks/projects with tight deadlines.
• Able to remain calm and focused pressure situations, operate with a sense of urgency and escalate issues beyond your experience.
• Able to effectively cope with change, shift gears and comfortably handle uncertainty.
• Proactive, able to work independently with minimal guidance and as part of a team, and delegate work appropriately.
• Demonstrated capacity and desire for engagement in the physical work of Warehouse operations.
• Excellent time management and demonstrated record of punctuality and attendance.
• Ability and willingness to work a flexible schedule including overtime, weekends, and holidays as required.
• Comfortable recognizing, assessing, and stopping unsafe practices if observed.
• Positive can-do attitude, a Team Player
• Ability to push, pull, carry, and lift items weighing 50lbs
  
  

PFE Perks:

• Grow with us: Many potential career paths and options for advancement within the company
• Continued Learning: A focus on your development and leadership training
• Generous in-store employee discount that extends to your family
• Benefits: All employees are eligible to participate in a number of Company-sponsored benefits, such as life insurance, pet insurance, Employee Assistance Program (EAP) and more. FT employees are eligible for Health coverage, FSA options, dental, and vision insurance. Plan for the future: 401k with employer match
• Get Rewarded: Employee referral bonuses
• Rest and Relax: Competitive Paid Time Off
  
  

The salary range for this position is expected to be $25.00/hr-$27.00/hr. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate’s actual skills and experience.

About The Company

Pet Food Express is a leading California-based pet specialty retailer with a passion for improving the lives of pets and their owners. Our philosophy revolves around the belief that pets are part of the family, deserving of the best care possible. Since our inception, Pet Food Express has been committed to making a positive impact on the communities we serve by promoting responsible pet ownership, supporting various animal welfare initiatives, and ensuring pets are happy, healthy and homed. With over 60 locations across the state, Pet Food Express has become a trusted destination for pet parents seeking high-quality products and personalized advice from knowledgeable and dedicated staff.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.

For applicants in our San Francisco, or Los Angeles locations: Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

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