Communications Associate - Wilmington

Description

Pet Paradise Resort is seeking an energetic and motivated employee to be responsible for the social media, creative content, and customer communications of the resort.

Starting Rate: $13.50/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date)

PERKS AND BENEFITS:

• Opportunity for ADVANCEMENT! You will be eligible to apply for:
• • Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast!
  • Grooming Academy to become a Groomer!
  • STRIVE scholarship programs to become a Veterinary Assistant, Technician or Practice Manager
  • Canine Training Program! Learn to become a dog trainer! (We are currently expanding this service across many of our locations)
• Complimentary Pet Day Camp – Bring your dog with you to work!
• 30 Days of Complimentary Pet Boarding (non-holidays)
• On-demand pay with DailyPay
• Discounted Veterinary Care and Grooming Services (per location)
• Dog/Cat Adoption Assistance
• Fitness Reimbursement
• Paid Time Off (both full-time and part-time status)
• 401(k) Savings Plan with Company Match
• Health, Dental and Vision Insurance (full-time status)
• Employee Assistance Program (EAP) with added mental health benefit, available to all employees

ESSENTIAL FUNCTIONS OF OUR COMMUNICATIONS ASSOCIATE INCLUDE:

• Taking daily pictures and videos of our guests; utilizing editing apps (Adobe experience preferred)
• Representing Pet Paradise on social media platforms (Facebook and Instagram) by posting effective content and monitoring and responding to comments and private messages in a professional and timely manner
• Following monthly social media calendar and checklist from our Marketing team
• Sending out arrival emails and Furever Connected communication emails to pet owners
• Writing daily report cards for guests to deliver to pet parents
• Supporting resort cleaning, maintenance, and dog handling during down times
• Following procedures and instructions provided by management and utilizing proper dog handling techniques
• Adhering to Pet Paradise branding standards and utilizing insights to determine what the most effective content is and when to post it
• Other marketing and communications-related duties, as assigned

QUALIFICATIONS TO BE A COMMUNICATIONS ASSOCIATE:

• Working towards earning a degree in Marketing, Communications, Public Relations, Advertising, or relevant field
• Excellent communication and writing skills with the ability to compose posts free of grammatical errors
• Experience with Social Media platforms including Facebook and Instagram
• GoPro experience preferred
• Comfortable being around dogs of all sizes and physically able to handle dogs of all sizes and to lift up to 60 lbs.
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping
• Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times

WHAT IT IS LIKE TO WORK HERE

WE ARE PET PEOPLE! At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding and the benefits we offer are top notch! We offer career development with our Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast. Or you can expand your skills in pet care in other company-paid training programs. As a team member, you are eligible to apply for (a) our Grooming Academy to become a groomer, (b) our STRIVE scholarship programs to become a veterinary assistant, technician or practice manager, and (c) canine training roles as we expand this service across our many locations. If you have a pet of your own, they can enjoy complimentary Pet Day Camp, Boarding and discounts on grooming and veterinary care at all our locations and clinics. Working with pets is not always easy, but we love what we do and we care about giving you the tools to grow and succeed.

ABOUT PET PARADISE
Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in eleven states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin. The characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.