What are the responsibilities and job description for the Pet Paradise Resort Front Desk Associate position at Pet Paradise Resort?
About the Role
Pet Paradise Resort is seeking a Front Desk Associate to join our team. As a Front Desk Associate, you will be the welcoming face of our resort, ensuring a positive first interaction with pet parents and their pets. Your role will involve organizing and processing check-ins and check-outs, walking our four-legged friends, and completing cashier and point of sale operations.
Key Responsibilities
- Welcoming pet parents and their pets, and ensuring a positive first interaction
- Organizing and processing check-ins and check-outs
- Walking our four-legged friends for drop off and pickup, and coordinating suite placement
- Completing cashier and point of sale operations
- Communicating and following through with pet parent and resort leadership requests
Requirements
- One to two years in a customer service role
- Detailed, but able to work with a sense of urgency while providing exceptional customer service
- Cheerful, friendly, and a positive team-oriented attitude
- Strong written and verbal communication skills, and attention to detail
About Pet Paradise Resort
Pet Paradise Resort's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. We offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and overnight boarding that feels like home, all under one roof.
