Dental Patient Care Coordinator

This position is for the Point Reyes location. Pay is commensurate with experience.

Do you want to make a difference in your community?

Do you enjoy working with a diverse team helping a diverse patient population?

Are you exploring career opportunities where you can be trained and enjoy continued professional growth?

Are you a seasoned dental receptionist looking for a home?

We offer competitive salary and generous benefits including paid time off, retirement, medical, dental, vision, wellness and continuing education. You will also benefit from consistent hours and schedules. We have been voted as one of the Best Places to work in the Bay area for the past 11 years. We are nationally recognized for having best practices in the provision of dental care and for our quality improvement program. We are located in beautiful wine country, between rolling hills and the rugged coast.

FULL TIME EMPLOYEE BENEFITS:

· 21 Days of Paid Time Off

· 6 Paid Holidays

· Medical Insurance (Entire deductible paid by us!)

· 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)

· Dental Insurance

· Vision Insurance

· Gym Membership Discounts at Synergy Health Club and 24-Hour Fitness!

· 401K Matching after 1 year of employment

· Flexible Spending Account, Dependent Care FSA

· Life Insurance (included at no cost to the employee)

· Long Term Disability (included at no cost to the employee)

· Employee Assistance Program (included at no cost to the employee)

Summary: The Dental Patient Care Coordinator I is the initial resource person for patients entering the Petaluma Health Center Dental Clinic, and sets the tone for welcoming patients. Responsible for managing all aspects of the practice’s schedule. Responsible for managing a variety of other duties related to prospective and existing patients, including coordinating all elements before, during, and following the patient appointment.

• Responsible for greeting, timely patient registration, check in and check out procedures
• Introduce new patients to the practice by going over health history, explaining the doctor’s examination, and describing any other features about the practice that should be highlighted
• Conducts treatment consultations with all new patients and with existing patients when new treatment plans are created
• Assists patients with transportation needs
• Appropriately refers patients to Outreach for program eligibility determination
• Educates patients about our sliding scale program and collect application information

Education/Experience:

• High school graduate or equivalent
• Minimum of 1 year experience in a health care related field or customer service experience
• Experience providing strong customer service
• Dental experience preferred
• Ability to read and write English and Spanish effectively required.

Job Type: Full-time

Pay: From $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift

Education:

• High school or equivalent (Required)

Experience:

• Dental receptionist: 1 year (Preferred)
• Customer service: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person

Salary : $26