What are the responsibilities and job description for the Front Desk Associate position at Petbar Boutique - Indian Trail, NC?
**MUST HAVE PET INDUSTRY EXPERIENCE AND SALES EXPERIENCE**
We are looking for a PART-TIME front desk receptionist to assist with the following responsibilities:
- Answering phone calls and texts
- Setting appointments and checking in members and guests and taking payments
- Greeting members and guests upon arrival.
- Cross-train to bathe as needed
- Promoting and selling the Membership Program
- Re-engaging inactive members
- Keeping management apprised of member concerns and following policies, procedures and direction
- Accepting constructive criticism in a positive manner and using it as a learning tool
- Assisting self-service wash guests with bathing
- Keeping the front desk area, lobby and self-service wash area clean and sanitized and prep tubs and rooms for next guest as well as deep clean at end of shift
- Laundering of towels throughout the day
- Assuring pets safety and happiness
- Perform quality assurance checks prior to presenting pets to their pet parents
Requirements
- Smiling face! Attitude is most important in this role
- Passion for animals
- Confident handing dogs and cats of all sizes and temperament
- Superior customer service skills (prompt, courteous, professional)
- Must feel comfortable working in a loud environment
- Reliable transportation
- Willing to work Saturdays
- Ability to stand for long periods of time and lift up to 50 pounds
- Must be comfortable using and learning computer software
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Rotating weekends
Work Location: In person
Salary : $12 - $14