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Animal Health Support Specialist (Apply in minutes)

Petco
Torrance, CA Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 4/23/2025

Create a healthier, brighter future for pets, pet parents and people!If you want to make a real difference, create an exciting career path, feelwelcome to be your whole self and nurture your wellbeing, Petco is the placefor you.Our core values capture that spirit as we work to improve lives by doingwhat’s right for pets, people and our planet.

  • We love all pets like our own
  • We’re the future of the pet industry
  • We’re here to improve lives
  • We drive outstanding results together
  • We’re welcome as we arePetco is a category-defining health and wellness company focused on improvingthe lives of pets, pet parents and Petco partners. We are 29,000 strong andoperate 1,500 pet care centers in the U.S., Mexico and Puerto Rico, including250 Vetco Total Care hospitals, hundreds of preventive care clinics and eightdistribution centers. We’re focused on purpose-driven work, and stronglybelieve what’s good for pets, people and our planet is good for Petco.
  • Up to $2000 Sign On for experienced Veterinary Technicians
  • Position Purpose :
  • The purpose of this Veterinarian Technician position inherently involvesproviding excellent veterinary care to our Vetco Total Care full-servicehospital patients and phenomenal customer care to their owners. The VeterinaryTechnician represents the mission and values to all clients and partners. OurVeterinary Technicians set the tone for the technical and customer supportteam in the hospital, and are responsible, like all team members, forfostering cohesion and motivation within the hospital partners.All hospital partners are responsible for performing duties in a way thatcreates an environment in which :
  • The patient’s needs always come first.
  • Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience.
  • contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.
  • exceptional teamwork and commitment to shared goals benefits the entire organization.
  • Essential Job Functions :
  • The incumbent must be able to perform all the following duties andresponsibilities_ w _ith or without reasonable accommodation : _
  • Greet clients and patients arriving for appointments or walk-ins and escort into an exam room, obtain weight and vital signs (temperature, pulse, respirations, pain score, body condition score), record all in the electronic medical record, and begin documentation of the patient visit in the electronic medical record by obtaining and recording a thorough patient history.
  • Assist veterinarian with appointments (routine and emergency), surgery, dentistry, and euthanasias, taking direct supervision from the veterinarian(s) and the Hospital Office Manager or Hospital Leader on Duty.
  • Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian, and maintain the electronic medical record.
  • Schedule appointments, communicate with and educate clients, relay test results to doctor and clients, maintain and update inventory as well as clientpatient records, and manage accounts receivable.
  • Prepare patients for surgical and dental procedures, safely support induction and monitoring of anesthetized patients including checking and recording vital parameters (under direction of the veterinarian), monitor patients during recovery, and prepare them for discharge to owner or transfer to an overnight care facility as needed.
  • Provide in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous therapies; keep patients clean, watered, and fed (when indicated and directed by veterinarian), and safely walk canine patients when necessary for elimination.
  • Participate in the training of new staff members and general dissemination of knowledge as required.
  • Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.
  • Other Duties and Responsibilities :
  • Perform additional duties as assigned.
  • Provide backup phone and front desk support as needed.
  • Nature of Supervision :
  • In all activities related to the care of patients, the Veterinary Technicianwill take direct supervision from the veterinarians as well as the HospitalOffice Manager or Hospital Leader on Duty. For purposes of overallsupervision, the Veterinary Technician takes direction from the HospitalOffice Manager.
  • Planning and Problem Solving :
  • Like all team members, the Veterinary Technician plays a crucial role inensuring that day-to-day operation of the hospital is efficient and providesan optimal experience for our patients and clients.
  • Impact :
  • This position will impact the organization by contributing to the growth of aproductive practice while focusing on a high-quality standard of care. From anoverall hospital organizational standpoint, this position in critical toensuring that we have a cohesive, well-trained, and motivated technical team.The desired result is the creation of an optimal environment that ensuresemployee retention, patient well-being, and customer satisfaction.
  • Supervisory Responsibility :
  • This position has no immediate supervisory duties.
  • EducationExperience :
  • College or college-equivalent education (completed) as required in becoming a Credentialed Veterinary Technician in the state in which the hospital is located.
  • Must have at least 1-year previous experience as a Veterinary Technician or working in a veterinary practice.
  • Must have excellent written and verbal communication skills.
  • Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
  • Must have telephone and computer skills.
  • Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
  • Work Environment :
  • The majority of job duties are conducted in the Vetco Total Care full-servicehospital. Position requires bending, kneeling, lifting (up to 30 pounds, asnecessary) and standing for long periods of time. A large amount of thispartner’s time will be spent in direct contact with clients and their pets.
  • Contacts :
  • This position will regularly communicate with clients, veterinary specialists,and companies that provide products andor services that the practiceutilizes.#Vettech #RVT #petcovettech
  • Qualified applications with arrest or conviction records will be consideredfor employment in accordance with the Los Angeles County Fair Chance Ordinancefor Employers and the California Fair Chance Act.
  • Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin,disability, age, protected veteran status, or any other protectedclassification._The pay ranges outlined below are presented in accordance with state-specificregulations. These ranges may differ in other areas and could be subject tovariation based on regulatory minimum wage requirements. Actual pay rates willdepend on factors such as position, location, level of experience, andapplicable state or local minimum wage laws. If the regulatory minimum wageexceeds the minimum indicated in the pay range below, the regulatory minimumwage will be the minimum rate applied._$20.50 - $33.00Hourly or Salary Range will be reflected above. For a more detailed overviewof Petco Total Rewards, including health and financial benefits, 401K,incentives, and PTO -see https : careers.petco.comusenkey-benefitsTo translate this webpage to Spanish or other languages on your internetbrowser click the translate button to the right of your browser address bar.Additional instruction can be found here : [https : support.google.comchromeanswer173424?hl=en-GB&co;=GENIE.Platform=Desktop](https : support.google.comchromeanswer173424?hl=en-GB&co=GENIE.Platform=Desktop)Para traducir esta página web al español u otros idiomas en su navegador deInternet, haga clic en el botón de traducción a la derecha de la barra dedirecciones de su navegador. Puede encontrar instrucciones adicionales aquí : [https : support.google.comchromeanswer173424?hl=en-GB&co;=GENIE.Platform=Desktop](https : support.google.comchromeanswer173424?hl=en-GB&co=GENIE.Platform=Desktop)

Salary : $21 - $33

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