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Operational Excellence Specialist

Petco
Dundee, IL Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 2/28/2025

Overview

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Petco is a leading health and wellness company that improves the lives of pets, pet parents, and our planet. We're committed to purpose-driven work and believe what's good for pets, people, and our planet is good for Petco.

Job Title

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Operational Excellence Specialist

Job Summary

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We're seeking an experienced Operational Excellence Specialist to join our team. In this role, you'll establish and promote a culture of excellence in animal care and services, ensuring sales and profitability projections are met.

Key Responsibilities

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  • Oversee daily operation and manage all aspects of the business to ensure sales and profitability projections are met
  • Coach partners to peak levels of productivity, efficiency, and teamwork
  • Establish, model, and sustain an environment of proactive customer engagement
  • Manage partners, which includes recruiting, reviewing job applications, interviewing job applicants, checking references, conducting pre-employment background checks, hiring, and training
  • Participate in tasks associated with scheduling veterinarians in advance of clinics

Requirements and Qualifications

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  • Must possess and maintain a current, valid Driver's License and have the ability to operate a motor vehicle (car)
  • Supervises Vet Assistants, Customer Assistant, and Rig Managers and other market support personnel

Compensation and Benefits

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Petco offers a competitive compensation package, including hourly or salary ranges ($17.25 - $23.75), plus comprehensive benefits, including health and financial benefits, 401K, incentives, and PTO.

Salary : $17 - $24

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