What are the responsibilities and job description for the Petco Store Leader position at Petco?
Overview
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. Our mission is to create a healthier, brighter future for all.
We are 29,000 strong and operate 1,500 pet care centers in the U.S., Mexico, and Puerto Rico, including 250 Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. We're passionate about what we do and strive to make a positive impact on our communities and the environment.
This role offers an exciting opportunity to join our team as a General Manager, leading through Petco's vision of 'Healthier Pets. Happier People. Better World.'
The successful candidate will be responsible for developing a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals.
Responsibilities
- Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
- Attract, hire, and retain a diverse team of top talent.
- Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards.
- Create a professional environment that inspires and encourages the growth and engagement of partners.
- Lead and implement a positive culture of teamwork, inclusion, and collaboration.
- Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
- Responsible for all partner performance management in the Pet Care Center.
- Demonstrate and support a continuous improvement and growth mindset.
Requirements
- In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
- Excellence in communication and computer skills are also required.
- Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
- A working knowledge of general business practices is highly desirable, as are strong organizational skills.
- A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
- Must be licensed to operate a motor vehicle.
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. Our mission is to create a healthier, brighter future for all.
We are 29,000 strong and operate 1,500 pet care centers in the U.S., Mexico, and Puerto Rico, including 250 Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. We're passionate about what we do and strive to make a positive impact on our communities and the environment.
This role offers an exciting opportunity to join our team as a General Manager, leading through Petco's vision of 'Healthier Pets. Happier People. Better World.'
The successful candidate will be responsible for developing a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals.
Responsibilities
- Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
- Attract, hire, and retain a diverse team of top talent.
- Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards.
- Create a professional environment that inspires and encourages the growth and engagement of partners.
- Lead and implement a positive culture of teamwork, inclusion, and collaboration.
- Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
- Responsible for all partner performance management in the Pet Care Center.
- Demonstrate and support a continuous improvement and growth mindset.
Requirements
- In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
- Excellence in communication and computer skills are also required.
- Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
- A working knowledge of general business practices is highly desirable, as are strong organizational skills.
- A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
- Must be licensed to operate a motor vehicle.
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