What are the responsibilities and job description for the Assistant Account Manager position at PetData Inc?
Position: Assistant Account Manager
Job Description: PetData is seeking a full-time Assistant Account Manager. The position is 40 hours per week, scheduled Monday through Friday in the office.
Responsibilities: The Assistant Account Manager provides direct support to Account Managers and will work on the following:
- Request and process data and records from clients
- Help Account Managers with client requests and updates
- Communicate with multiple departments to research client and customer issues
- Process and prepare batches of pet license sales and vaccination certificates from veterinary clinics
- Proofread and reconcile batches of pet license sales
- Make outbound calls and emails to follow up on reports or invoices
- Prepare or request customer refunds according to policies
- Perform other tasks as needed
Skills/Qualifications: Proficient in Word and Excel. High level of attention to detail. Excellent customer service as well as written and verbal communication skills. Loves to problem-solve and do research. Able to manage and meet deadlines. Self-motivated, quick learner who enjoys learning new tasks and software. Pleasant, positive and works well with others.
Benefits: Comprehensive benefits package, including health, dental and life insurance as well as paid time off and paid holidays, available for full-time permanent employees after successful completion of training period.
Date Position Available: Immediate
Equal Employment Opportunity: PetData is firmly committed to the principle of equal employment opportunity. The Company offers employment opportunities to all applicants and employees without regard to race, color, gender, age, religion, sexual orientation, national origin or disability. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy.
E-Verify: PetData uses E-Verify to authenticate all new employees' work status. Note: E-Verify is an Internet-based program run by the US government that compares information from an employee's Employment Eligibility Verification Form I-9 to data from U.S. government records.
Salary : $19 - $20
