What are the responsibilities and job description for the Veterinary Receptionist position at PETDOC CORPORATION?
Veterinary Office Manager / Receptionist – Grow Into Leadership!
Pacific Pet Hospital – Chula Vista, CA
Are you an experienced Veterinary Receptionist looking to take the next step in your career? Or are you currently an Office Manager looking for a change? Do you have strong leadership skills, a passion for excellent client service, and a desire to make a real impact in a veterinary practice? If so, we’d love to meet you!
About Us:
Pacific Pet Hospital is a privately owned, small animal general practice in Chula Vista, CA, with two dedicated veterinarians and a strong commitment to providing high-quality veterinary care. We pride ourselves on our compassionate, efficient and forethinking approach to pet health as well as our welcoming, family-like team environment.
About the Role:
This position offers a unique opportunity to learn the ropes of our practice as a Veterinary Receptionist before transitioning into the Office Manager role by Fall 2025. You'll train alongside our current Office Manager, gaining valuable hands-on experience in both client service and leadership.
What You’ll Do:
Provide outstanding customer service and ensure a welcoming experience for clients and their pets
Assist the Hospital Administrator with daily operations
Train and mentor front desk staff to maintain high standards of service
Identify workflow bottlenecks and implement systems to improve efficiency
Encourage pet patient visits by promoting hospital services and scheduling appointments
Develop into a Hospital leader with a direct impact on hospital profitability
What We’re Looking For:
At least 4 years of veterinary experience in a receptionist or client service role
Strong leadership abilities with a proactive and problem-solving mindset
Excellent communication and customer service skills
Dependability and the ability to work well both independently and as part of a team
A passion for helping pets and supporting a thriving veterinary practice
Why Join Us?
Privately owned hospital with a supportive, close-knit team
Hands-on training to transition into a leadership role
A chance to make a lasting impact on hospital operations and client experiences