What are the responsibilities and job description for the Customer Service Representative position at Pete and Mac's Pet Resort?
Customer Service Representative:
Pete and Mac's Pet Resort in Lenexa, KS, powered by Best Friends Pet Care, is seeking a Customer Service Representative. Our Customer Service Representatives are our first points of contact with guests and are focused on building great relationships while providing "wow" service.
We are an Employee-Owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have 70 locations nationwide and have been in business for 30 years.
If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!
Responsibilities:
- Animal handling
- Main lobby operations – check-ins, check-outs, guest visits and tours
- Answering and handling calls in a professional manner
- Maintaining cleanliness
- Scheduling
- File maintenance
- Data entry
Requirements:
- animal handling experience required
- flexible work hours
- 1 year customer service experience preferred
- Computer skills
- Timekeeping
- Excellent organizational skills
- Able to utilize multi-line phone
- Strong communication skills
- Able to lift 40 lbs
- Able to stand for up to 8 hours a day
- Display professional manner at all times
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $15
