Hot Foods Service Clerk

Title

Hot Foods Service Clerk

Pay Grade

Non-Exempt

Major Department

Hot Foods

Minor Department

Hot Foods

Reports to

Hot Foods Department Manager, Store Manager

Job Summary : The Hot Foods Clerk is responsible for providing excellent customer service to all guests. S / he is responsible for the merchandise in the hot foods department, which includes : receiving, stocking, preparing, wrapping, weighing, pricing, rotating, and merchandising the department’s products. Hot Foods products vary from locations and can include fried foods, rotisserie items, pizza, Panini’s, tacos, and other specialty items displayed in the hot foods case. As a PFM team member is able to exemplify Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service.

Essential Job Responsibilities

• Hot Foods Team Members are expected to have a love and passion for food, with an extensive knowledge specific to the items Pete’s carries.
• They are to extend their knowledge and expertise on to the customers, advising and guiding them to make the proper selection.
• Hot Foods Team Members are to assist all customers at the service counter and provide them with their order in a timely manner.
• They must have a full knowledge of sanitation requirements and regulations, including temperature logs.
• Daily, they are to perform all clean-up duties that are required in hot foods department in an efficient and timely manner.
• Other duties as assigned.

Education / Certifications

Other Knowledge, Skills, and Abilities

Work Environment / Physical Demands

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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