What are the responsibilities and job description for the Sales Administrator position at Pete's RV Center?
About Our Company:
Pete's RV Center is a family owned business that keeps New England and Southern families enjoying the great outdoors! As the #1 RV dealership in Virginia, we take great pride in all of our locations. It houses a RV sales lot, a state of the art parts and accessories store and a complete RV service center. The Pete's RV dealer group consists of dealerships in the great states of Vermont, Connecticut, Massachusetts, Pennsylvania, Indiana, and Virginia. We are a growing company that values it's employees and their contributions in making us successful in today's ultra competitive marketplace.
Responsibilities:
Monday, Wednesday, Thursday, Friday, Saturday availability required
Salary: $20.00 - $21.00/ per hour, based on experience
Pete's RV Center is a family owned business that keeps New England and Southern families enjoying the great outdoors! As the #1 RV dealership in Virginia, we take great pride in all of our locations. It houses a RV sales lot, a state of the art parts and accessories store and a complete RV service center. The Pete's RV dealer group consists of dealerships in the great states of Vermont, Connecticut, Massachusetts, Pennsylvania, Indiana, and Virginia. We are a growing company that values it's employees and their contributions in making us successful in today's ultra competitive marketplace.
Responsibilities:
- Greeting customers and scheduling service appointments
- Contacting and making follow up calls to customers
- Manages inbound communication, such as phone calls and messages, e-mails, and letters
- Drafts outgoing correspondence (letters, e-mails, memos) and reports (charts, tables, graphs, etc.)
- Provides clerical support, such as typing, filing, copying, data entry, and record keeping
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Handle service customer complaints in a fashion that maintains high customer satisfaction
- Assists with receptionist duties
- Organized and friendly personality
- Time management skills
- Professional, well-groomed personal appearance
- Clean driving record
- Pleasant/friendly demeanor and an outgoing personality
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Above average computer skills
- Willingness to learn
- A desire to work in a performance based environment
- Ability to multi-task and follow tasks as assigned
- Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!!
- Excellent Health, Vision and Dental Benefits
- 401K Retirement Plan with Company Match
- Paid Time Off
- Paid Uniform Service
- Advancement Opportunities
- Relocation Possibilities
- On the job Training
Monday, Wednesday, Thursday, Friday, Saturday availability required
Salary: $20.00 - $21.00/ per hour, based on experience
Salary : $20 - $21
