What are the responsibilities and job description for the Evening Receptionist- Guest Services position at Peter Boulware Toyota?
Peter Boulware Toyota of Columbia is looking for an outstanding full time receptionist to cover our front desk area and phone lines with a proven track record in customer service to join our team. Our Receptionist ensures guests are welcomed to the dealership immediately upon arrival in a warm, inviting and professional manner. They will be responsible for answering phones, greeting customers and some administrative paperwork.
What We Offer
What We Offer
- Clearly defined career path, pay-scale, expectations, certifications, and personal growth plan
- Opportunity for advancement
- Rewards for referrals (Employee referral program)
- Employee discounts on parts, service, and vehicle purchase
- A comprehensive recognition program for associates
- Community and charity involvement
- Training opportunities
- Answering multi line phone system from 5pm to 8pm Monday - Friday and 8am to 7pm Saturdays
- Greet and receive prospects and customers
- Direct customers to the correct department, notify the appropriate person that a customer is waiting
- Work cooperatively with the sales and other internal teams
- Communicate with callers and visitors in a professional, friendly and efficient manner
- Maintain a positive attitude
- Other duties as assigned
- Excellent listening and communication skills
- Outgoing and positive personality
- Strong listening skills
- Ability to handle a dynamic work environment
- Punctual nature
- Professional appearance,
- Eager to improve on all aspects and learn new things
- Valid drivers license and clean driving record.
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