It’s your time, make it matter.

At Peterson, we partner with our customers to build the future. For over 85 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don’t just have a career, you have a purpose.

Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.

You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It’s time to use your skills and passion to do work that matters!

Job Description

Peterson Cat has a need for a Parts Supervisor at our Redmond, OR location.

SUMMARY

Working under occasional supervision, the Parts Supervisor is responsible for the parts sales function and direct involvement in and responsibility for inventory control and customer service. Works closely with the Service, Sales, and Credit departments. Coordinates and cooperates with other departments and branches across the company, and interfaces with employees, customers, vendors, and manufacturer representatives (Caterpillar, Navistar).

ESSENTIAL JOB FUNCTIONS

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

• Develop highly engaged and collaborative team to maintain high level and quality of customer service and satisfaction; address customer needs and concerns; ensure speed, efficiency, and accuracy of parts sales transactions.

• Establish a parts department that is our customer’s one stop choice for the appropriate Peterson business unit. This is a cross functional role and team serving multiple business units customer requirements.

• Works collaboratively in a team environment with a spirit of cooperation with all Peterson business units to continually improve service to all Peterson customers, internal and external.

• Supervise parts inventory, making necessary adjustments to ensure sufficient on-hand quantities; ensure proper receiving and accounting of parts orders; report all stock order discrepancies.

• Supervise paperwork flow and distribution of forms, reports, and other documents required to accomplish duties.

• Participate in departmental budget development; maintain expenses and operating cost within budget projections and guidelines.

• Maintain necessary records and reports. Must be able to communicate effectively at all organizational levels; conduct various employee meetings.

• Remain current on parts products and maintain a working knowledge of company products related to Parts. Keep current on developments in related fields; participate in company sponsored development activities.

• Interview, hire, train, supervise, and discipline employees. Evaluate performance and conduct performance appraisals of employees on a regular basis, as well as promote learning opportunities for employee growth. Recommend wage increases, ensure adherence to company policies and regulations, and maintain high level of productivity and morale.

• Promote a safe working environment, correcting situations, which are detrimental to safety or health in the workplace. Provide or arrange for first aid for injured employees; report industrial injuries as required; maintain good departmental housekeeping (5-star contamination control).

• Operate company or personal vehicle as needed.

OTHER JOB FUNCTIONS

• Develop of logistic processes for delivery of parts to customer sites that meet customer requirements.

• Attend company meetings and events as required.

• Works collaboratively in a team environment with a spirit of cooperation.

• Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers/ coworkers, including the ability to communicate effectively and remain calm and courteous under pressure.

• Respectfully takes direction from supervisor/manager.

QUALIFICATIONS

Associates Degree from a fully accredited college or technical school; and a minimum of three years of directly related experience, preferably in a heavy industrial environment; or an equivalent combination of education and work experience.

Good working knowledge of Peterson Parts procedures and CDI system highly preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid motor vehicle operator’s license, with a clean driving record and have access to reliable transportation.

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Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.