What are the responsibilities and job description for the Dental Receptionist position at Peterson Family Dental?
Job Overview
We are seeking a dedicated and friendly Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth flow of operations within the dental office. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet patients warmly as they arrive and assist them with check-in procedures.
- Schedule and confirm patient appointments using medical scheduling software.
- Manage patient records and ensure all information is accurate and up-to-date.
- Handle incoming calls, respond to inquiries, and provide information about services offered.
- Process patient payments and maintain financial records in accordance with office policies.
- Collaborate with dental staff to ensure efficient patient flow and high-quality service delivery.
- Utilize Dentrix software for managing patient accounts and scheduling needs.
- Maintain a clean and organized reception area to create a welcoming environment for patients.
Experience
- Previous experience as a Dental Receptionist or in a similar role.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Proficiency in clerical tasks, including data entry and managing patient files.
- Familiarity with medical scheduling systems; experience with Dentrix is highly desirable.
- Knowledge of dental office procedures and terminology.
- Ability to work well under pressure while maintaining a positive attitude and professionalism.
If you are passionate about providing excellent patient service in a dental setting, we encourage you to apply for this opportunity.
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 15 – 30 per week
Schedule:
- Monday to Friday
Work Location: In person
Salary : $16 - $20