What are the responsibilities and job description for the Host/Hostess position at Petite Suzette?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they arrive. Your exceptional communication skills and hospitality experience will play a crucial role in creating a positive dining experience for all patrons.
Responsibilities
- Greet guests warmly as they enter the restaurant, providing a friendly and inviting atmosphere.
- Manage reservations and seating arrangements efficiently to optimize table turnover while maintaining guest comfort.
- Assist guests with inquiries about the menu and restaurant policies, ensuring clear communication at all times.
- Maintain cleanliness and organization of the host stand and waiting area to enhance the overall guest experience.
- Collaborate with servers to ensure smooth operations during busy service periods.
- Address any guest concerns or complaints promptly and professionally, demonstrating excellent customer service skills.
Experience
- Previous experience in a hospitality or food service environment is preferred but not required.
- Familiarity with restaurant operations and guest relations is a plus.
- Strong phone etiquette and communication skills are essential for effective interaction with guests and team members.
- A passion for providing exceptional customer service and creating memorable experiences for guests is highly valued.
Join us as a Host/Host and contribute to our commitment to outstanding hospitality!
Job Types: Full-time, Part-time
Pay: $9.00 - $10.00 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $9 - $10
