What are the responsibilities and job description for the Store Manager- FT position at PetPeople?
At PetPeople, we are passionate about high quality, natural, wholesome, and nutritious pet foods and treats. We are the go-to local pet retail supply store for the communities in which we serve. We believe these products improve the health and well-being of our pets. We educate our customers on the benefits of our products and deliver an experience that builds long term relationships.
A Successful Store Manager
The Store Manager is the in-store champion of the company mission to deliver exceptional service through educating our customers and sharing ideas on pet health, well-being and happiness.
- Role models the PetPeople Experience through building enduring customer relationships.
- Builds community partnerships.
- Recruits, develops, motivates and leads the team of pet enthusiasts (6-8 associates) in building customer relationships, sales, store operations, merchandising.
- Provides coaching, accountability and continuous training for team development.
- Manages scheduling within a specified budget.
- Manages payroll and store expenses.
- Merchandises effectively.
- Drives sales and delivers results through educating and entertaining customers.
- Enforces all company policies, procedures and directives.
- Celebrates successes and loves to help pets thrive!
You Must Have
- A love of pets and a genuine interest in animal nutrition and welfare.
- A strong focus on building customer relationships through excellent customer service.
- Energy, enthusiasm and strong leadership skills.
- Ability to manage all aspects of a team of 6-8 people.
- Must be extremely self-motivated, hands on and results oriented; be able to multi-task and work in a fast paced, multiple priority environment.
- Ability to move merchandise up to 50lbs. frequently.
- Communication and problem solving skills.
- A minimum of 2 years of experience in specialty retail management (pet industry a plus) required.
We offer a competitive compensation with monthly bonus potential. Benefits package that includes medical, dental, vision, disability and life insurance, company matched retirement savings plan, paid time off, and a great associate discount.
