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CUSTOMER SERVICE REPRESENTATIVE

Petroglyph Veterinary Holdings
Albuquerque, NM Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/17/2025

Job Type

Full-time

Description

Job Type : Full-time

Position : Customer Service Representative

Location : Petroglyph Animal Hospital

Schedule : 4- 10-hour shifts, Monday-Sunday (varies), with 3 days off

About Us :

Join the dynamic team at Petroglyph Animal Hospital, where no two days are the same! We are a high-energy, fast-paced veterinary clinic with seven skilled veterinarians committed to providing top-tier care. We handle everything from routine check-ups to urgent emergency medicine, and we pride ourselves on our compassionate approach, attention to detail, and dedication to excellence in patient care.

Job Description :

We're seeking an active and energetic individual to be our frontline representative. As a Customer Service Representative, you'll be the first point of contact for clients, handling :

  • Warm and professional greetings for clients and their pets
  • Management of our busy appointment calendar and integrated platforms
  • Responses to inquiries via phone and email about our services and procedures
  • Assistance with check-ins, check-outs, and payment processing
  • Maintenance of a clean and organized reception area

Qualifications :

  • Exceptional customer service skills with a friendly and energetic demeanor
  • Strong communication and interpersonal abilities
  • Ability to thrive in a fast-paced, dynamic environment
  • Keen attention to detail and accuracy
  • Flexibility for variable shifts, including weekends and evenings
  • Previous experience in the medical or veterinary field is a plus, but not required

    • Why Join Us?

    Be a part of a rewarding environment where you'll play a vital role in emergency and routine care, making a tangible difference every day. Your pet our team we've got this!

  • Fully-paid medical, dental and vision plans
  • 401(k) plan with matching employer contribution
  • Flexible spending account with yearly employer contribution
  • Paid Time off and sick leave
  • Differential pay on weekends
  • Great pet care benefits
  • Teamwork, learning opportunities and career growth

    • Salary Description

    14-$16 / hour with 90-day and yearly review

    Salary : $14 - $16

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