What are the responsibilities and job description for the Call Center Dispatcher (Night Shift) position at Petroleum Carriers, LLC?
NC | Selma | Call Center Dispatcher (Night Shift)
PETROLEUM CARRIERS LLC is a family-owned business based out of Richmond, Virginia. We specialize in fuel deliveries of Jet Fuel, Ethanol and Gasoline products. PETROLEUM CARRIERS LLC is a growing company currently operating in 7 states. At Petroleum Carriers LLC, we are continuing to grow our team in the Southeast, and hiring great team members is critical to our success. We are currently hiring for a call center Night dispatcher out of the Selma, NC location. As a Dispatcher, you will play a key role in providing the best customer experience to both our drivers and our external customers.
Our Mission
We are committed to ensuring not only the safety of our employees and valued customers, but also the safety of every member of the public with whom we share the road.
Key Responsibilities:
- Ensure that all drivers complete Vehicle Condition Reports on each unit driven daily, distributing appropriate copies as required.
- Review Driver Report at end of shift and key data into the system for load completion.
- Ensure that all drivers complete daily logs in compliance with D.O.T. rules and regulations.
- Schedule loads in the Total Dispatch System, generating and delivering paperwork accordingly.
- Monitor and report any misuse, neglect, or abuse of equipment.
- Ensure all dispatched units are in safe working order, without any serious mechanical fault.
- Maintain a pre-determined yet flexible plan for daily duties, updating and adjusting based on business needs.
- Promptly and accurately report any accidents to the Safety Department.
- Monitor and report driver attendance and any other circumstances that would impact a driver’s ability to perform their duties safely.
- Working in conjunction with the Terminal Manager, advise of any critical needs that would impact daily terminal operations.
Requirements:
- Excellent verbal, written, and interpersonal communication skills
- Strong computer skills (Word, Excel, Outlook)
- Highly organized, with the ability to handle multiple priorities
- Knowledge of the geographic area
Benefits:
- Paid Time Off
- Health, Dental and Vision Insurance
- Prescription Plan
- Health Savings Account
- Flexible Spending Account
- 401K with company match
- Short-Term and Long-Term Disability
- Supplemental Insurance (Accident, Critical Illness, Hospital Indemnity)
- Paid Holidays
- Paid Bereavement
Apply today we are looking to fill these positions immediately!
Job Type: Full-time
Pay: From $39,750.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Night shift
Ability to Commute:
- Selma, NC 27576 (Required)
Ability to Relocate:
- Selma, NC 27576: Relocate before starting work (Required)
Work Location: In person
Salary : $39,750