What are the responsibilities and job description for the Customer Service Representative position at Petroleum Service Corporation, An SGS Company?
JOIN THE PSC FAMILY Customer Service Representative Customer Service Representative Summary Title : Customer Service Representative ID : 24046540030 State : PA City : Pittsburgh Worker Category : FTRG-Full-Time Regular Description
Customer Service Representative
Pittsburgh, PA
PSC Group is now hiring a Customer Service Representative to join our team at a safety-minded facility in Philadelphia, PA The ideal candidate will have strong communication skills, keen attention to detail, advanced computer skills in all facets, and demonstrates the ability to multi-task in a chemical plant environment
Work Schedule : Monday-Friday 10 am - 6pm with some Saturdays as required by workload
Job Duties & Responsibilities :
- Communicate directly with shippers (customers sending products to the rail terminal via railcar).
- Work in an industrial environment
- Process customer orders using various computer inventory systems and complete all necessary paperwork.
- Create and manage a daily load schedule
- Schedule motor carriers
- Verify work instructions via customer data sheets
- Red tag railcars if necessary
- Verify that motor carrier drivers are entered into the INA system prior to loading.
- Ensure proper weights of loads are met before releasing drivers and verify bill of laden
- Oversee that loaders are taking necessary customer samples and entering those samples into the inventory management system.
Job Qualifications :
Why join the PSC team?
Employee Benefits :
Physical Requirements :
You must be able to :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and / or ability required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
PSC Group, formerly known as Petroleum Service Corporation, is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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