Director of Co-Working Operations

About Us:

PetroSuites is a cutting-edge co-working space tailored to empower collaboration and innovation among freelancers, startups, and small businesses. Our mission is to cultivate a resource-rich, professional environment that stimulates growth and creativity. We are seeking a driven Director of Co-Working Operations to oversee the seamless operation of our facility and enhance our community's dynamic.

Job Summary:

As the Director of Co-Working Operations, you will spearhead the daily operations and drive the profitability of PetroSuites. Reporting directly to the President/Partner of PetroSuites, this role is integral to achieving operational excellence, enhancing customer satisfaction, leading sales initiatives, and overseeing critical external and internal partnerships. The ideal candidate is a proactive, detail-oriented leader skilled in managing diverse teams and external vendors.

Key Responsibilities:

• Sales and Profitability:
• Drive sales through active engagement in promotional activities, including facility tours, lead follow-ups, and deal closures.
• Develop strategies to enhance profitability and meet or exceed financial goals.
• Analyze market trends and adjust operational strategies accordingly to maximize revenue.
• Facility Management:
• Ensure the facility is well-maintained, clean, and secure.
• Manage relationships with all service providers, including third-party janitorial companies ensuring standards are met and maintained.
• Ensure all amenities and equipment are operational and accessible.
• Marketing Oversight:
• Collaborate with the Marketing Manager to oversee and direct marketing efforts, ensuring alignment with business objectives and brand strategy.
• Review and approve marketing campaigns and initiatives, measuring effectiveness to adapt strategies as needed.
• Financial Oversight:
• Oversee the financial operations by managing our relationship with the third-party accounting firm.
• Ensure accurate financial reporting and compliance with all financial regulations.
• Monitor budgets, financial forecasts, and operational expenses to maintain fiscal responsibility.
• Member Services:
• Address member concerns swiftly and effectively to maintain high satisfaction levels.
• Oversee member onboarding and provide ongoing support, ensuring a superior member experience.
• Foster a welcoming, collaborative community environment within the co-working space.
• Operational Efficiency:
• Develop and enforce operational policies and procedures to optimize overall efficiency.
• Identify opportunities for cost reduction and process improvement.
• Ensure compliance with all health, safety, and legal regulations.
• Team Management:
• Lead and mentor facility staff and direct reports, including the Marketing Manager, ensuring professional growth and high performance.
• Promote a team culture that is motivated, efficient, and aligned with business goals.
• Delegate responsibilities effectively, ensuring clarity and accountability within the team.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field, or at least 10 years of relevant experience in lieu of a degree.
• Proven experience in operations management, particularly in co-working or hospitality, with strong sales and financial oversight capabilities.
• Demonstrated ability in leading teams, managing external vendor relationships, and overseeing marketing strategies.
• Excellent organizational, multitasking, and strategic planning abilities.
• Exceptional interpersonal, communication, and customer service skills.
• Proficiency in HubSpot, QuickBooks Online, and Microsoft 365 (Outlook, Word, Excel).
• Ability to work flexible hours, including some evenings and weekends.

Benefits:

• Compensation: Starting at $55,000 per year, based on experience, plus performance-based bonuses.
• Comprehensive medical and dental coverage.
• Generous paid time off and holiday allowances.
• 12 paid holidays annually.
• Flexible work schedule to support work-life balance.

Work Environment:

PetroSuites offers a vibrant and dynamic work environment characterized by a small, agile team that engages in both hands-on tasks and high-level management. We are committed to dynamic growth, relentless pursuit of excellence, and collaborative teamwork. Our culture fosters innovation and values a balanced approach to achieving personal and professional goals.

Cultural Fit:

• At PetroSuites, we use Patrick Lencioni’s Ideal Team Player Virtues (Humble, Hungry, Smart) as a framework to assess cultural fit. We seek individuals who embody these virtues, ensuring a cohesive and productive workplace aligned with our core values.

Salary : $55,000