What are the responsibilities and job description for the HOSPITALITY AIDE position at Pflugerville Nursing and Rehabilitation Center?
The Hospitality Aide will provide assigned residents with non-clinical care and services in accordance with directives given by the Charge Nurse.
Works under the general direction and supervision of the Charge Nurse.
1. Follow resident assignment schedule as made out by charge nurse. This requires the ability to
be mentally alert and communicate verbally and in writing information regarding residents
condition and care.
2. Walk with ambulatory residents or push in a wheelchair as required. It also involves the ability
to safely perform movements such as pushing, pulling, lifting, bending, kneeling, reaching and
lifting in excess of 50 pounds with or without reasonable accommodations. Manual dexterity
required performing tasks in assisting residents with their personal needs.
3. Comb hair, nail care (cannot use clippers,) of any residents assigned. Manual dexterity
required performing tasks in assisting residents with their personal needs.
4. Answer call lights in a timely manner, determine if request does not involve direct care and
then carry out request. Examples of non-direct care would be, helping with TV, telephone,
getting a personal item for a resident, giving them a blanket or pillow, giving them a food tray
or snack, or refill water/ice.
5. Provide pre and post meal grooming, including washing hands and face, assist to and from
dining room.
6. Clean water pitchers and keep fresh water at bedside. Offer water and/or juices several times
to residents who request and can drink independently.
7. Maintain proper oral hygiene by assisting with setting up to brush teeth, providing denture care
and keeping mouth clean.
8. Be alert to residents comforts and needs. Answer their requests promptly and report
to nurse any needs that exceed your ability.
9. Knocks before entering a residents room and requests permission to enter room.
10. Uses tactful, appropriate communications in sensitive and emotional situations.
11. Promotes positive public relations with resident, family members and guests.
12. Observe all residents and report anything unusual or abnormal to Charge Nurse. Ability to
safely care for residents in a patient and respectful manner despite residents lack of
cooperation and/or combativeness.
13. Follow safety guidelines. Promptly remove and clean up urine or bowel
excretions from floor and other spills or safety hazards.
14. Clean wheelchairs, beds, nursing equipment, resident personal hygiene items, and other
items as directed. Requires the ability to lift at least 25 pounds and remove assistive devices
to clean properly.
15. Safely utilize equipment. Report any equipment needing service or repair immediately.
16. Participate in emergency fire or disaster drills and other in-service training as
scheduled. Must be able to safely ascend and descend stairwells and assist in an
evacuation.
17. Follow Universal Safety Precautions in order to protect self, residents and other
staff members. Rinse soiled linen in preparation to be sent to the laundry this involves the
capability to withstand strong foul odors and the ability to tolerate wearing necessary
personal protective equipment.
18. Bring laundry barrels to laundry room; get linens for beds, makes unoccupied beds.
19. Bring residents to and from daily activities.
20. Assist with actives going on in building.
21. Clerical functions.
22. Must be capable of maintaining regular attendance in accordance with facility attendance
policies. Perform special duties as assigned.
23. Promotes positive public relations with patients, residents, family members and guests.
24. May be required to perform other duties and tasks as assigned by the Administrator, Director
of Nursing and Charge Nurse in accordance with the qualifications and training provided.
- High school diploma or equivalent (GED) is preferred
- Ability to speak clearly and hear well enough to communicate with residents.
- Ability to complete assignments while having constant interruptions.
- At least 16 years of age.
