What are the responsibilities and job description for the Client Success Representative position at PFM FLEET SERVICE?

Join Our Team as a Client Success Representative!

PFM Fleet Service – Delaware, OH - Full-Time, Monday–Friday

Are you passionate about delivering exceptional customer service and eager to grow your career in the commercial vehicle and heavy truck industry? PFM Fleet Service is hiring a Customer Success Representative to support our Service Advisors and grow into a full-time Service Advisor role.

About us :

PFM Fleet Service in Delaware, Ohio, specializes in providing top-tier maintenance and repair services for fleet vehicles. We handle everything from routine maintenance to complex repairs, ensuring our clients' fleets stay reliable and road-ready. With a commitment to quality workmanship and exceptional customer service, PFM Fleet Service is a trusted partner for businesses that depend on their vehicles to operate efficiently.

Key Responsibilities :

Answering phone calls and assisting customers.
Writing and managing repair orders.
Communicating with Service Advisors and customers to ensure a seamless service experience.
Shuttling customers and non-CDL vehicles as needed.

What We Offer :

Career Development : This role is designed to train you for a Service Advisor position.

Generous PTO : 3 weeks of paid time off after just 90 days.

Comprehensive Benefits : Health, accident, vision, dental, and pet insurance.

Employee Discounts : Enjoy discounts on services for your vehicle.

Supportive Team Environment : Join a company that values your growth and success.

Requirements :

A customer-first attitude and excellent communication skills.

Ability to multitask in a fast-paced environment.

Valid driver’s license and ability to drive non-CDL vehicles.

If you’re ready to take the next step in your career and work with a team that values professionalism and growth, apply today!

Contact Drake by phone or text at ‪(513) 916-1004‬

Salary : $18

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Client Success Representative

What are the responsibilities and job description for the Client Success Representative position at PFM FLEET SERVICE?

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