Client Success Representative

Join Our Team as a Client Success Representative!

PFM Fleet Service – Delaware, OH - Full-Time, Monday–Friday

Are you passionate about delivering exceptional customer service and eager to grow your career in the commercial vehicle and heavy truck industry? PFM Fleet Service is hiring a Customer Success Representative to support our Service Advisors and grow into a full-time Service Advisor role.

About Us

PFM Fleet Service in Delaware, Ohio, specializes in providing top-tier maintenance and repair services for fleet vehicles. We handle everything from routine maintenance to complex repairs, ensuring our clients' fleets stay reliable and road-ready. With a commitment to quality workmanship and exceptional customer service, PFM Fleet Service is a trusted partner for businesses that depend on their vehicles to operate efficiently.

Key Responsibilities

• Answering phone calls and assisting customers.
• Writing and managing repair orders.
• Communicating with Service Advisors and customers to ensure a seamless service experience.
• Shuttling customers and non-CDL vehicles as needed.
  
  

What We Offer

• Career Development: This role is designed to train you for a Service Advisor position.
• Generous PTO: 3 weeks of paid time off after just 90 days.
• Comprehensive Benefits: Health, accident, vision, dental, and pet insurance.
• Employee Discounts: Enjoy discounts on services for your vehicle.
• Supportive Team Environment: Join a company that values your growth and success.
  
  

Requirements

• A customer-first attitude and excellent communication skills.
• Ability to multitask in a fast-paced environment.
• Valid driver’s license and ability to drive non-CDL vehicles.
  
  

If you’re ready to take the next step in your career and work with a team that values professionalism and growth, apply today!

👉 Contact Drake by phone or text at ‪(513) 916-1004‬