Job Description
Job Description
Description : BAKERY CREW MEMBER
Reports to : Deli-Bakery Manager or Bakery Manager (based on location)
FLSA Status : Non-exempt
SUMMARY
The Bakery Crew Member goes above and beyond to exceed expectations and ensure that all guests experience genuine customer service, great tasting food and leaves with a smile. Generally, the job duties consist of preparing and baking and cooking food according to recipes and specifications. Bakers may work with varying equipment including a proofer and oven, as well as knives and other small wares. Additional job duties may include taking inventory, maintaining cooking logs and reports, and cleaning the work area. All work tasks will be performed according to health, safety, and sanitation guidelines.
The Bakery Crew Member is willing and able to report to work and perform their job duties at any designated work location, including any Mosers grocery store, based on business need.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Adhere to recipes
- Decorate and display finished products
- Keep records related to special orders, inventories and production levels
- Take customer information and ensure that special orders are fulfilled accurately and on time
- Manage inventory and order all Bakery supplies and product
- Maintain a working knowledge of the operation of all kitchen equipment and safety standards
- Prepare and cook all food product per specifications, procedures, and quality standards including strict observance of designated holding times
- Verify all necessary product and supplies are stocked and available. Put food order away accurately and in a timely manner. Rotate stock in cooler, freezer, and dry storage area using the First In-First Out method while monitoring shelf life and freshness dates
- Fill customer orders with correct product, using proper portion control and packaging
- Use sampling, upselling, and limited time offer promotions to increase sales volume of product
- Monitor that product hold times are strictly observed and rotate product as necessary
- Maintain organization and cleanliness of the entire area including the kitchen area, coolers and other food storage areas while following all the?sanitation and safety guidelines and procedures
- Check all equipment within the area and immediately report malfunctions to the manager in charge
- Operate a point-of-sale system to accurately ring up purchases and give correct change
- Accomplish tasks in a timely, clean, and orderly manner
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, experience and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Prior baker experience, including cake decorating, preferredAble to read, write, and speak in EnglishAble to perform basic mathAble to count money and provide correct changeDemonstrate trained food safety knowledgeAcquire Food Handlers Permit, if / as required by state of employmentReport to work timely for each scheduled shiftAble to work at various store locationsWORKING CONDITIONS
Work is generally performed in a grocery store deli / bakery environmentFrequently work with high temperatures associated with the cooking equipmenRegular exposure to cold temperatures while working in food coolers and freezersMust be available to work a flexible schedule including a variety of shifts, days, evenings, nights, and weekends including overtime, as neededPHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lift / carry up to 5 pounds constantly, 25 pounds frequently, and 50 pounds occasionallyContinuously stand and / or walk on hard floors to prepare and cook food, get stock items, and transport items to / from the kitchen, stock room, food prep area and front lines for extended periodsFrequently lift and stack 20 to 50 pounds of food and supply items from various heights from and onto shelving, in freezers, coolers, stockroom, etc.? Occasionally carry individual stock items weighing up to 50 pounds from the stock rooms, coolers, freezers to other areas of the restaurantOccasionally lift and carry up to 50-pound trash bags out of trash cans and into a designated disposal areaFrequently push or pull food service equipment, trash cans, brooms, mops, and mop bucketsOccasionally to frequently climb a foot stool or ladder to reach items located on shelves, in coolers, freezers, stockrooms, etc.Frequently stoop or squat to reach items on low shelves or on the floorContinuously reach overhead, forward, and underneath shelving, counters, tables, refrigeration units, racks, drink dispensers and food service equipmentContinuously use fingers to bilaterally prepare food, unload boxes, etc.Continuously communicate with and listen to customers, management, and other team members to ensure optimal performanceContinuously be aware of surroundings and item locations, and to perform job dutiesRequirements : SUCCESS FACTORS
Customer Service
Create customer loyalty by delivering outstanding customer service, executing sales promotions, ensuring quality foods products are available to sell and maintaining a properly-trained staffExpress genuine care for the team, the customers and the businessHonesty & Integrity
Always maintain professional and ethical leadership behaviors.?Lead by exampleMaintain confidentiality regarding private employee mattersCreate accurate records including Waste Logs, bank deposits, inventory, etc.Act Like an Owner
Ensure business operations follow Champs proceduresDrive profitability by managing labor and materials costs and employs strategies to increase same store salesMaintain High Standards
Always perform tasks to the highest standards and hold team accountable for doing the samePositive Attitude
Express praise and appreciation to team as / when appropriateWhen available, use the rewards system to reinforce good performanceCan successfully resolve conflicts when necessaryTeamwork
Provide clear direction to teamMaintain open communication with all co-workersSupport fellow team members and cooperate in providing excellent guest serviceAccountability
Invite feedback and listen to ideasReliability
Arrive punctual and ready to begin work assignmentsDeliver results on time and at the quality level promised?Deliver quality work product using resources and time allocated
