What are the responsibilities and job description for the Front Desk position at PG FL, MN & 1st Health?
M- F 9-6pm
Office Coordinator - JOB SUMMARY
Ensures that all office duties are performed and completed daily.
QUALIFICATIONS
Experience: Two years of medical clerical/office experience is preferred but, not required.
JOB FUNCTIONS
Supports the philosophy, goals, and objectives of the organization.
- Supports and performs according to approved policies and procedures.
- Supports and participates in programs directed to patient and staff safety.
- Considers patient rights in performance of job responsibilities.
- Contributes to the quality/performance improvement process.
- Observe safety measures in performance of job responsibilities.
- Responds to emergency situations with competence and composure.
Corrects or reports observed or suspected violations, hazards, and noncompliance in accordance with Facility policies and procedures.
Maintains and promotes professional competence through continuing education and other learning experiences.
- Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance as needed.
Communicates effectively with patients, visitors, physicians, and co-workers.
- Communicates effectively and professionally with patients, visitors, physicians, and co-workers using a translator when necessary.
- Documents information received from the patient and disseminates it to the appropriate people or areas
- Interactions are respectful and courteous
Ability to multi-task and good communication skills required
- Provides leadership to the team to provide the highest level of patient care in the most efficient, time and cost-effective manner
- Cross-training may be required
Organizes business office activities to support Facility operations.
- Evaluate accounts to maintain correct and lawful practices for billing payers
Assists Team Leader/Assistant Team Leader with day-to-day office functions.
Abides by our HIPAA policies and procedures
Complies with Infection Control policies and procedures