What are the responsibilities and job description for the Pro Shop Associate position at PGA WEST Tournament Clubhouse?
POSITION SUMMARY
Under general supervision, to provide high quality customer service to the golfing public; perform assigned golf operational activities; supervise staff at the pro shop; and perform other duties as required.
EXPERIENCE, EDUCATION AND SKILLS REQUIRED
- The game of golf and its rules and regulations; golf facilities and equipment; golf course promotion and marketing; basic computer operations.
- Two years of business and/or retail experience in a related field.
- HS Diploma, College degree or working towards a college degree preferred
- Class A membership in the PGA or a Class A or B membership in the LPGA preferred.
- Possession of a valid California Driver’s License.
- Ability to multi-task and work in a sometimes busy environment.
- English speaking required.
ESSENTIAL RESPONSIBILITIES
- Establishes excellent customer relations and ensures the highest quality of customer service to the golfing public.
- Coordinates assigned activities and functions relating to golf operations in accordance with established company policies. These activities may include: starting functions such as taking reservations and assigning the play of golfers; collecting greens fees; golf cart rental; scheduling and coordinating golf tournaments and other special activities; accounting for golf fees; promoting and supervising the established Handicap System; assisting in the development and implementation of marketing programs.
- May supervise and train assigned pro shop staff.
- Enforces all rules and regulations governing the use of the golf course, golf carts and other golf facilities.
- Coordinates and performs specialized projects, programs or operational work as required.
- May represent the course in professional golf activities and at various meetings associated with golf activities;
- may serve as liaison with other golf courses and member clubs
- Prepares financial reports as required.
- May assist in special events and assists with other operations as needed.
PHYSICAL AND MENTAL DEMANDS
- Must be willing to work various shifts, including nights, weekends and holidays. Must maintain a current PGA or LPGA membership and a valid State Driver’s License as a condition of employment.
TYPICAL WORKING CONDITIONS
Be able to work standing for long periods of time. Lift more than 20 pounds. The ability to stoop, stand, walk and bend over long periods of time.