What are the responsibilities and job description for the Mortgage Loan Officer Brooklyn position at PGMTEK Inc.?
Job Description
Summary / Objective :
The Mortgage Loan Officer provides a full range of banking services to customers with an emphasis on retail banking products - Mortgage Loan. Under Branch Manager's direction, focuses on providing service in the areas of sales and service. Actively cross-sells additional business products such as loans and cash management products through referrals. Develops and maintains relationships with ICBC customers to maximize customer satisfaction and sales opportunities.
Essential Functions :
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Follow through with borrowers, loan processors, and underwriting through all phases of the underwriting process.
- Manage good relationships with existing customers, including cross-selling of additional bank products.
- Responsible for the following to ensure all banking services provided to clients exceed their expectations
- Collect and analyze borrower and property financial information including tax return, rent roll, etc. to determine the property's debt-carrying ability and the borrower's capacity to repay.
- Full knowledge of residential mortgage
- Assist in new account opening and support branch operations
Competencies :
In order to perform the job successfully, an individual should demonstrate the following competencies :
1. Manage difficult customer situations; respond promptly to customer requests.
2. Maintain confidentiality.
3. Possess basic math and accounting skills.
4. Follow instructions and pre-established guidelines.
5. Ability to apply common sense understanding when dealing with problems.
6. Bilingual-English and Mandarin is must, Cantonese is preferred
7.Customer orientation, may need to follow up customer call besides of bank office hour
8.Detailed orientation and well-organized skill
9.NMLS is must and previous mortgage loan experience is strongly preferred
10.Need to understand the local and China financial system
11. Have Real estate agent / broker network is highly preferred
