Track Crew/ Hospitality Member

Job description

PGP Motorsports Park, the Pacific Northwest's premier karting facility, is expanding. We are seeking Track Operations/Customer Service associates that embody the strong customer centered values that we believe in at PGP.

PGP is a family business that strives to make each and every one of our customers a part of the PGP family. An ideal candidate for this position will exude a strong desire to provide the safest and best karting experience to our customers.

Responsibilities:

- Greet and welcome groups as they arrive at the facility

- Organize and manage the flow of groups to ensure a smooth and efficient experience

- Assist groups with the sign-in process for their sessions

- Provide excellent customer service by answering questions and addressing any concerns

- Maintain order and manage crowds during peak times

- Handle stressful situations calmly and professionally

- Communicate important information to groups and individuals as needed

- Collaborate with other team members to ensure a seamless operation

- Keep accurate records of group attendance and other relevant information

- Assist with other tasks as assigned by management

Requirements:

- Previous customer service experience is a bonus

- Must be able to work weekends

- Excellent verbal communication skills, including the ability to speak publicly

- Strong organizational skills and the ability to maintain order in a busy environment

- Ability to handle stressful situations with composure and professionalism

- Flexible availability to work Wednesday through Sunday

- Ability to work well in a team and independently

- Positive attitude and a commitment to providing exceptional customer service

- Ability to stand for extended periods and lift up to 50 pounds

We currently have three Track Operations/Customer Service positions available. These positions are part time with the potential for near term full time for the right candidate. PGP is open Wednesdays-Sundays. Candidates MUST be able to work weekends and some evenings. This is a fast paced position, with occasional lifting required.

If you are interested in joining the PGP team, please email your resume through this posting. You can also apply in person at 31003 144th Ave SE. Kent, WA 98042

We will be contacting eligible candidates to schedule interviews this week.

Working days:

• Wednesday
• Thursday
• Saturday
• Sunday
• Friday

Typical end time:

• 6PM

Typical start time:

• 8AM

Job Types: Full-time, Part-time

Pay: $17.00 - $21.00 per hour

Expected hours: 16 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• After school
• Day shift
• Evening shift
• Every weekend
• Morning shift
• Weekends as needed
• Weekends only

Work Location: In person

Salary : $17 - $21