What are the responsibilities and job description for the Project Coordinator position at PGT Custom Windows and Doors?
NewSouth Window is looking for a Project Coordinator to join our team. The Project Coordinator is responsible maintaining excellent customer service and ensuring daily processes are completed. The daily processes will include but are not limited to ordering product, assisting customers with product updates, handling installation crews and concerns, ordering warehouse materials, reviewing sales orders submitted.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
We are looking for a Team Player who has excellent customer service skills and someone who can multitask. Window experience preferred but not required.
- Tracks measure flow and completions
- Communicates with production department on orders and issues with products
- Track flow of jobs
- Orders all product for all vendors & tracks delivery timing
- Confirms accuracy of measures and orders & works with back up coordinator on second eyes review of all orders
- Communicates as needed specific items to the customer communication specialist
- Proactive with customer communications.
- Keeps up on aged jobs in manufacturing
- Assist in orders for services
- Maintains documentation in LP and CRM
PHYSICAL DEMANDS / WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing.
- Frequent use of eye, hand, and finger coordination enabling the use of office machinery.
- Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
