What are the responsibilities and job description for the Configuration Developer- Paradigm CPQ software position at PGT Innovations?
The Configuration Developer plays a crucial role in configuring and customizing software systems, specifically Paradigm CPQ software (Configure, Price, Quote) , to support our operations, enabling us to continue delivering exceptional products to our customers.
What You'll Do
Who You Are
Who We Are
On March 28, 2024, PGT Innovations was successfully acquired by MITER Brands and incorporated into the organization’s portfolio. MITER Brands is a family of leading window and door brands united by a passion for quality and relentless pursuit of 100% .
WHY WE’RE DIFFERENT
We have one purpose: Build the most valued window and door brand in America. But, like all great things, that journey starts by bringing together a team of the most passionate, experienced and dedicated window experts in the industry. From our team to our customers and our communities, we strive to inspire deeper engagements and new possibilities for all. Because we believe that business is always personal.
PEOPLE FIRST ISN'T JUST A CATCHPHRASE.
It's a value we live every day. We make investments for the long-haul, to ensure the success of all. Because when our people win, we all win.
DOING THE RIGHT THING IS IN OUR DNA.
Through best practices, strategic investments and our relentless Pursuit of 100%, we strive for higher quality, greater precision and more efficiency in everything we do.
WE SERVE OUR CUSTOMERS AT A DEPTH THAT OTHERS CANNOT.
We find every opportunity to deliver seamless engagements and the extraordinary experiences that lead to valued, long-lasting relationships.
#PGTHP
What You'll Do
- Configuration and Customization: Collaborate with business stakeholders to understand and document software and/or product configuration requirements. Utilize your technical expertise to configure, customize, and maintain software solutions/products, ensuring they align with our business requirements.
- Software Integration: Work closely with the IT team to integrate software solutions with our existing systems and databases. Ensure seamless data flow and compatibility between different software applications.
- Testing and Quality Assurance: Develop and execute comprehensive test plans to validate software/product configurations. Identify and rectify any issues or discrepancies to maintain system integrity and performance.
- Documentation: Create and maintain detailed documentation of software/product configurations, customizations, and changes. This documentation will be essential for reference and training purposes.
- User Training and Support: Provide training and support to end-users and teams to ensure they can effectively utilize the configured software. Address and resolve user issues and questions in a timely manner.
- Process Improvement: Collaborate with business units to identify opportunities for process improvement through software customization and automation. Suggest and implement enhancements to drive efficiency and productivity.
- Security and Compliance: Maintain a strong focus on data security and compliance. Ensure that software configurations adhere to relevant industry and company-specific regulations.
- Technical Troubleshooting: Investigate and resolve technical issues related to software configurations promptly. Offer technical expertise and support to end-users and colleagues.
- Vendor Collaboration: Work with software vendors and service providers to understand and utilize software capabilities to their fullest potential. Participate in vendor discussions and evaluate third-party software solutions when necessary.
Who You Are
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- Proven experience as a Configuration Developer, specifically with Paradigm CPQ software (Configure, Price, Quote) , or similar role.
- Proficiency in software/product configuration and customization.
- Strong knowledge of database management, scripting languages, and system integration.
- Excellent problem-solving and analytical skills.
- Effective communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams and business stakeholders.
- Experience with ERP and CRM systems is a plus.
- Collaborates
- Drives Engagement
- Drives Results
- Self-Development
- Customer Focus
- Action Oriented
Who We Are
On March 28, 2024, PGT Innovations was successfully acquired by MITER Brands and incorporated into the organization’s portfolio. MITER Brands is a family of leading window and door brands united by a passion for quality and relentless pursuit of 100% .
WHY WE’RE DIFFERENT
We have one purpose: Build the most valued window and door brand in America. But, like all great things, that journey starts by bringing together a team of the most passionate, experienced and dedicated window experts in the industry. From our team to our customers and our communities, we strive to inspire deeper engagements and new possibilities for all. Because we believe that business is always personal.
PEOPLE FIRST ISN'T JUST A CATCHPHRASE.
It's a value we live every day. We make investments for the long-haul, to ensure the success of all. Because when our people win, we all win.
DOING THE RIGHT THING IS IN OUR DNA.
Through best practices, strategic investments and our relentless Pursuit of 100%, we strive for higher quality, greater precision and more efficiency in everything we do.
WE SERVE OUR CUSTOMERS AT A DEPTH THAT OTHERS CANNOT.
We find every opportunity to deliver seamless engagements and the extraordinary experiences that lead to valued, long-lasting relationships.
#PGTHP
