Spec Product Liability

The Product Liability Specialist has overall responsibility for preventing product liability claims and mitigating expenses while upholding brand value to our customers. The Product Liability Specialist has the overall responsibility for developing strategies to handle, administer and mitigate product liability-based risk exposures. The Product Liability Specialist provides support, advice and recommendations on high-risk product claims and shares best practices through the internal organization.

Responsibilities

• Interact with operations management, field service management, engineering, and legal counsel on the status and resolution of product liability and escalated exposure warranty claims.
• Collaborate and respond to document requests, provide input on settlement authority, and participate in claim reviews.
• Understands / reviews production home contracts for performance requirements, able to interpret scope of work, and indemnification provisions.
• Investigates, provides conclusions, and negotiates back charges
• Attend inspections and conduct analytical analysis of forensic conditions.
• Attends and/or conducts destructive testing provides analysis of forensic conditions.
• Inputs and analyzes service claim data
• Work with operations, engineering, and field service as the technical eyes in the field.
• Attends mediations, depositions and serve as the company's Person Most Knowledgeable (PMK) on an as-needed basis.
  
  

Qualifications

• 5-7 years of experience in the construction or fenestration industry
• High School diploma (required)
• College degree highly desirable
• AAMA Certification highly desirable
• Proficient with the MS Office Suite
• Must have a strong understanding of fenestration products and construction practices and methods.
• Read, write and understand the English language
• Excellent communications skills and ability to present information to management and legal counsel
• Ability to analyze and interpret financial reports, legal documents, general business periodicals, and government regulations
• Strong analytical, quantitative, and problem-solving skills
• Sense of urgency and self-motivation; ability to work independently
• Ability to work under pressure and meet deadlines
• Computer literacy with ability to learn new computer software programs
• Attention to detail with strong organizational skills
• Ability to work responsively with internal and external customers in a very fast-paced, results-oriented environment
• Ability to work in, and promote a team environment
• Must be able to perform with minimal supervision
• The candidate must be a licensed driver and have a driving record that conforms to MITER standards
  
  

Work Environment

• Work performed indoors in a climate-controlled environment as well as in the field, outdoors
• Regular travel
  
  

Physical Requirements

• Prolonged standing, occasionally climbing of ladders. Sitting and terminal use and minimal lifting of office equipment and supplies
  
  

About Us

Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

• Three comprehensive Medical plan options
• Prescription
• Dental
• Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO), including Vacation, Personal, and paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
• Tuition Reimbursement
• Yearly Wellness Clinic
  
  

MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.