What are the responsibilities and job description for the Datacenter / Hardware Technician position at PGTEK?
Job Description
Job Description
Datacenter Hardware Technician (2nd Shift)
Location : Memphis, TN (100% Onsite)
Shift : 1 : 00 PM - 10 : 00 PM (2nd Shift)
Salary : 70-90K (based on experience)
Overview : We are seeking skilled Datacenter Hardware Technicians to manage break / fix operations, ensuring seamless operations of Dell servers in a fast-paced environment. This role requires hands-on technical expertise, with an emphasis on hardware repair, rack and stack, and troubleshooting. The ideal candidate is comfortable working onsite in a dynamic datacenter environment, managing tickets, and collaborating with a team to resolve hardware issues quickly and efficiently.
Responsibilities :
- Hardware Support : Perform hands-on maintenance, troubleshooting, and hardware replacement (e.g., GPUs, NICs, memory, etc.) for Dell servers and related equipment.
- Ticket Management : Track and manage service tickets, prioritizing and resolving issues in a timely manner.
- Problem-Solving : Diagnose and resolve hardware failures, leveraging expertise in server components and systems.
- Customer Service : Provide clear and effective communication with team members and internal customers, ensuring a smooth experience.
- Physical Tasks : Lift up to 65 pounds, work on ladders, and perform physically demanding tasks in the datacenter.
- Team Collaboration : Work efficiently with other technicians and departments to meet deployment goals and resolve technical issues.
- Attention to Detail : Ensure all repairs and tasks are completed to a high standard, maintaining precision and quality.
Preferred Skills :
Nice-to-Have Skills :
Additional Information :
If you're passionate about working in a fast-paced, hands-on datacenter environment and have the skills to troubleshoot and repair Dell server hardware, we want to hear from you. Apply today to be part of a groundbreaking AI deployment with one of the leaders in the industry!
ABOUT PGTEK
PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.
EOE, including disability / veterans
Requirements
Required Skills :
Benefits
Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.
