What are the responsibilities and job description for the Customer Service Rep (Part-Time) position at PGW Auto Glass?

Job Summary : Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.

Essential Job Duties :

This is a part-time position (28 hours)

Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for vehicles considered for sale to PGW.
Call center functions to provide quality customer service.
Ensure the company establishes and maintains constant communication with customers.
Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and / or customer service inquiries.
Generate sales / buys from online leads.
May require an understanding of eBay and eCommerce sites.
Assume other duties as assigned.

Education & Experience :

High school degree or equivalent.

Preferred Qualifications :

Call Center Customer Service experience

Bi-Lingual, English & Spanish

2 years of college

Knowledge / Skills / Abilities :

Must have good written and verbal communication skills.

Must have good customer relations skills.

Ability to work well with others.

Must have the ability to work under conditions of frequent interruptions.

Be attentive to details.

Essential Physical Demands / Work Environment :

Work is primarily sedentary : must be able to sit for extended periods of time and use a computer, keyboard, and mouse frequently.

The employee must occasionally lift and / or move up to 50 lbs.

Apply for this job

Receive alerts for other Customer Service Rep (Part-Time) job openings

Job openings at PGW Auto Glass

PGW Auto Glass

Montgomery, AL Full Time

Job Summary: As a part of our continued growth, we are looking for a dedicated and passionate Sales professional to join...

PGW Auto Glass

Glendale, AZ Part Time

Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, informati...

PGW Auto Glass

Memphis, TN Part Time

Jo b Summary : The PGW Auto Glass Delivery Driver and Warehouse employee is responsible for loading, transporting, and d...

PGW Auto Glass

Cinnaminson, NJ Full Time

Job Summary: The PGW Auto Glass Delivery Driver and Warehouse employee is responsible for loading, transporting, and del...

Not the job you're looking for? Here are some other Customer Service Rep (Part-Time) jobs in the Allen, TX area that may be a better fit.

VirtualVocations, Laredo, TX

Customer Service Rep (Part-Time)