What are the responsibilities and job description for the Sr. Manager Global Technical Service Depot position at Phantom Staffing?
About the job Sr. Manager Global Technical Service Depot
Essential Functions : .
- Develop and manage repair depot metrics and reporting, including performance against service level agreements (SLAs), quality metrics, and financial targets.
- Manage repair depot budget, including forecasting, budget planning, and variance analysis.
- Develop and maintain strong relationships with internal stakeholders, to ensure a high level of customer satisfaction.
- Identify and implement best practices for service depot operations, including the use of technology and automation to streamline processes and improve efficiency.
- Develop and providing coaching and mentoring to Service depot leaders to ensure that their team members have the necessary skills and resources to succeed.
- Ensure proactive discussion and adherence to the Guiding Principles.
Skills Requirements :
Required / Preferred Education and Experience :
