Pharmacy Technician - LTC Experience

Description

As a Pharmacy Technician, you will work under the supervision of a licensed pharmacist to perform duties related to the dispensing of prescription medications and providing excellent customer service to patients. Your responsibilities will include preparing medications, assisting with inventory management, processing insurance claims, and maintaining a clean and organized pharmacy environment

Responsibilities include but are not limited to:

• Retrieving, pouring, counting, labeling, and reconstituting prescription medications
• Accessing, inputting, and retrieving information through the Pharmacy’s computer network to maintain accurate records
• Creating accurate prescription labels
• Obtaining refill authorizations from prescribers
• Processing and preparing third-party insurance claims
• Communicating with physicians, patients, and third parties, such as insurers
• Maintaining accurate patient/ client profiles
• Maintaining Pharmacy inventory
• Preparing reports related to sales, usage, and inventory
• Complying with established procedures, rules, and regulations
• Providing completed orders to customers
• Answering phones and directing customer calls to the appropriate personnel
• Maintaining and cleaning equipment, work areas, and shelves
• Accepting prescriptions to be filled and ensuring that the PIC has the data necessary to fill the orders
• Greeting and assisting customers
• Recordkeeping related to inventories, receipts, purchases, and deliveries
• Collecting co-payments
• Packaging and labeling products under the supervision of the PIC
• Restocking shelves
• Unpacking and organizing incoming merchandise, including sorting items that require special handling
• Checking for outdated medications and notifying the PIC of low inventories
• Understanding confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and following HIPAA guidelines regarding readily identifiable protected health information
• Working as a team and communicating clearly
• Helping customers locate over-the-counter products
• Handling customer problems/ concerns in a calm manner and referring them to the pharmacist accordingly
• Notifying the pharmacist of any problems or malfunctions
• Checking refrigerator and freezer temperatures
• Properly processing pseudoephedrine sales
• Promoting teamwork
• Providing professional services

Skills and Specifications:

• Ability to read and transcribe pharmaceutical information
• Ability to act as a team player
• Organizational and time management skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Excellent oral and written communication skills
• Excellent customer service skills
• Computer skills as necessary to operate Pharmacy management software and other necessary programs
• Punctuality
• Telephone skills
• Self-motivated

Qualifications

• High school diploma or equivalent required
• Pharmacy Technician License from the Board of Pharmacy in the state of employment
• Experience in Long Term Care is a must
• Strong attention to detail and accuracy in performing tasks.
• Excellent communication and customer service skills.
• Ability to work effectively in a fast-paced environment and multitask.
• Ability to stand for long periods of time
• Proficiency in computer skills and familiarity with pharmacy software systems.
• Knowledge of pharmacy laws, regulations, and medical terminology.
• Ability to lift, push or pull up to 50 lbs.