What are the responsibilities and job description for the Bicycle Service Technician - Full Time position at Phat Tire Bike Shop?
```Job Summary```
We are seeking a skilled bicycle mechanic to open our new store in North Little Rock, Arkansas. You will be responsible for diagnosing, repairing, and performing preventative maintenance on our customers' favorite bikes. The ideal candidate has 2 years of experience as a retail bike shop mechanic, but if you have a great story and talent-set that will benefit our business and customers let's talk! We are seeking someone who wants to provide amazing customer experiences and thorough mechanical work on our customers' bikes. In addition to health and dental benefits, PTO, and IRA match, we provide deep employee discounts, a ride to work incentive, and understand that riding bikes is part of the job!
```Responsibilities```
- Completing on-the-spot repairs and tune-up packages with rigorous attention to detail
- Staying current on the latest drivetrain, suspension, and electric motor technology to provide the best service and hospitality to Phat Tire guests
- Working in collaboration with the rest of the service department to ensure that we stay in-process with our tasks, commitments, and communication
- Being an active part of continual improvement in day-to-day effectiveness and efficiency
- Producing labor at industry-leading levels to maximize store profitability and personal bonus incentives
- Being an active participant in the vibrant cycling culture of NW Arkansas
```Qualifications```
- Expert knowledge of all mechanical aspects of a bicycle
- Experience diagnosing mechanical issues with bicycles and providing a vision to the guest of what their riding experience could be
- Experience with suspension service a plus
- Proficiency with bicycle-specific tools, torque specs, and best practices
- Excellent problem-solving skills
- Attention to detail and accuracy
- Strong communication skills to interact with customers
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $17
