What are the responsibilities and job description for the Medical Office Assistant position at PHAXIS?
Patient Scheduler / Coordinator, USA
Mt. Kisco NY and Poughkeepsie, NY locations
- Employment Type Contractor
- Compensation $21.50 to $22 per hour
Patient Experience Specialist
Our client seeks a compassionate and resourceful Patient Experience Specialist to advocate for patients and ensure timely resolution of their concerns. This role requires strong communication, active listening, and problem-solving skills to enhance patient satisfaction.
Key Responsibilities:
- Receive and address patient feedback via various channels.
- Collaborate with staff to resolve patient concerns promptly.
- Maintain accurate documentation of patient interactions.
- Analyze and report on common patient concerns.
- Phone work
Qualifications:
- 2-3 years of customer service experience (healthcare).
- Strong communication, critical thinking, and organizational skills.
- Proficiency in Microsoft Office
This position plays a vital role in shaping patient experiences and ensuring high-quality service.
#PhaxisPeg
Job Types: Full-time, Contract
Pay: $20.22 - $20.85 per hour
Benefits:
- Paid sick time
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $20 - $21
