What are the responsibilities and job description for the Medical Call Center (HYBRID) position at Phaxis - Support Services?
Job Description
Job Description
NYC Healthcare client has 18 new Customer Service Call Center roles - HYBRID
18-20 hr - DOE
APPLY Quickly for this great opportunity
Medical Call Center Representative HYBRID
3-4 days in office, 1-2 days remote
Manhattan, NY
Hours : 830am-430pm
In this role, you'll be the friendly voice assisting our clients Medicare and Managed Care members
Key Responsibilities :
Handle inbound calls, addressing member inquiries
Obtains accurate information from members
Act as a liaison between members, clinical teams, and other departments to ensure effective communication and problem-solving.
Demonstrate empathy and active listening to understand and address member needs.
center protocols.
Qualifications :
- High school diploma or equivalent;
Previous experience in a call center environment, preferably in healthcare.
Excellent communication skills, both verbal and written.
Microsoft Office Suite
Qualified candidates please respond to PKelly@Phaxis.com
Salary : $18 - $20
