The Audio Visual (A / V) team collaboratively with internal stakeholders, peer technology groups, and third-party vendors to support the company's rapidly growing corporate A / V footprint, which includes physical locations in the US, Canada, Portugal, Switzerland, London, Singapore, Japan, and Hong Kong.
The Senior A / V Systems Design Engineer will report to the Global Head of A / V and is responsible for the high-level design, support, and productization of advanced audiovisual systems. This role involves working within the A / V Team and collaborating with stakeholders to understand business needs, creating detailed design documents, overseeing the design of A / V solutions and the software collaboration stack and providing technical support to ensure optimal system performance and user satisfaction.
Responsibilities
Systems Design and Planning :
- Develop comprehensive A / V system designs based on user requirements and by room types (Conference Rooms, Digital Signage Systems, Production Studios).
- Work with the Head of A / V, create detailed schematics, layouts, and documentation to establish A / V Standards across the fleet.
- Evaluate and recommend scalable A / V technologies and components.
Project Implementation :
Support A / V projects from conception to completion, ensuring A / V room design is implemented based on iCapital A / V standards.Oversee the configuration of A / V systems, ensuring seamless integration and functionality.Conduct system testing, commissioning, and quality assurance checks.Technical Support and Troubleshooting :
Provide Tier 3 support for Zoom platform administration including Zoom meeting, phone, and room.Provide Tier 3 Microsoft Office 365 administration including Teams, room, and equipment resources.Provide Tier 3 technical support and troubleshooting for A / V systems.Diagnose and resolve complex technical issues, coordinating with manufacturers and vendors as needed.Create and maintain comprehensive documentation for all A / V systems and configurations.Engagement and Training :
Provide leadership for the A / V Engineering team, ensuring alignment with A / V organizational goalsCollaborate with A / V, IT, Workplace Services teams to understand end user needs and propose suitable A / V solutions.Conduct end user demonstrations and presentations to showcase A / V system capabilities.Train internal staff in the operation and maintenance of A / V systems.Continuous Improvement and Innovation :
Stay current with industry trends, emerging technologies, and best practices in A / V.Recommend and implement improvements to enhance system performance and user experience.Contribute to the development of A / V standards and protocols within the organization.Qualifications
7 years of experience in A / V systems design, installation, and supportExperience with drafting A / V drawings in AutoCADExperience with Bluebeam and / or Vector Works and VisioStrong Knowledge of A / V collaboration software such as Zoom and Microsoft TeamsStrong Knowledge of A / V networkingProven experience in managing A / V design cycles from start to finishStrong knowledge of A / V systems and components, including displays, projectors, sound systems, digital signage, and control systemsFundamental understanding of A / V system schematics, layouts, and documentationExperience with A / V system installation and configurationStrong troubleshooting skills for diagnosing and resolving A / V system issuesStrong communication and presentation skillsAble to collaborate effectively with clients and internal teamsStrong organizational and time management skillsRelevant certifications such as AVIXA Certified Technology Specialist (CTS) or equivalent is requiredAdvanced certifications such as AVIXA CTS-D (Design) or CTS-I (Installation) or equivalent is requiredContinuous learning mindset with the ability to stay current with industry trends and emerging technologies.Proven ability to recommend and implement innovative solutions to enhance system performance and user experience.Benefits
The base salary range for this role is $120,000 to $150,000.
Salary : $120,000 - $150,000
