What are the responsibilities and job description for the AVP Fraud Operations Manager position at Phaxis?
3 days on-site in Malvern or West Reading PA
Role Summary : This position is responsible for ensuring the smooth operation of the fraud prevention team, providing guidance and supervision to the analysts, and acting as a liaison for the investigators.
Key Duties :
- Supervise and guide a team of fraud analysts, ensuring daily tasks are completed efficiently.
- ssist in onboarding and training new team members, as well as ongoing training for the department.
- Help create and update training materials for the team.
- Participate in regular investigator meetings to ensure alignment on priorities.
- Oversee pending reports to ensure timely filings as required by regulations.
- ct as a point of contact between the fraud department and other areas of the business.
- Compile and distribute daily and weekly reports on department activities.
- Reconcile department ledger accounts on a monthly basis.
- ssist in the investigation of high-profile cases that could result in significant losses or reputational risks.
- Review daily alerts on a weekly basis, ensuring timely completion and remediating as needed.
- Monitor and manage department communications to ensure issues are addressed promptly.
- ssist with completion of alerts and contribute to department projects as required.
Qualifications :
Technical Skills :
