What are the responsibilities and job description for the Restoration Technician position at PHC Restoration?
PHC's Restoration Technicians are the first responders who work closely with our clients that have experienced water damage. Customers see them as the heroes who show up in their time of need and turn a chaotic situation into a positive experience. They are the boots on the ground who deliver 5 Star service to our customers! Technicians operate with a sense of urgency and get excited about opportunities to put their skills, training and certifications to the test.
We are seeking process-oriented professionals who are driven by a desire to serve others while delivering high-quality results. Ideal candidates prefer to work in a structured yet fast-paced environment where no two days are the same. Restoration Technicians are naturally detail-oriented and take pride in restoring damaged properties and making them look new again. They are servant-hearted leaders who are able to connect and build relationships with their teammates and clients.
Typical Duties:
Water Damage Mitigation
- Be the first responder on site and take steps to mitigate further damage
- Utilize industry-specific smartphone apps and software to document job site conditions
- Extract standing water
- Move contents (furniture) to prevent further damage
- Perform clean demolition of non-restorable materials
- Document conditions (relative humidity, moisture content, etc.) and determine the amount of dehumidifiers and air movers needed to dry the structure.
- Set up drying equipment
- Monitor progress and remove equipment when deemed dry
- Communicate scheduling needs to Coordinator
Mold Remediation
- Contain affected areas and safely remove or clean materials affected by microbial growth
Fire Restoration
- Board up and secure properties damaged by fire
- Move contents (furniture) affected by fire to our facility for cleaning and storage
- Perform demolition and supervise temporary labor during demolition
Previous damage restoration experience is not required for a Level 1 (entry-level) technician, however, some construction or building science knowledge is preferred. For experienced Restoration Technicians, IICRC certifications allow you to enter as a Level 2 or a Lead Technician.
About PHC Restoration
We are a second generation woman-owned business specializing in property damage restoration and reconstruction. We are always searching for professionals who want to be a part of a dynamic, growing company and who like to work in a fast-paced and fun environment. Our mission is to positively impact our team, customers, and community and we do that through delivering an excellent restoration experience!
We offer an extensive training and onboarding process that empowers new teammates to succeed in their role. Our ideal team member is passionate about helping others and is committed to living by our team’s values: being thankful, enthusiastic, compassionate, and humble.
Think you’d be a great fit? First, apply online. Then, click here to take our culture index survey: https://https://go.cultureindex.com/p/uu53TW8UhU/p/uu53TW8UhU
Benefits: 8 paid holidays per year, Paid Time Off, Retirement Match, Health Insurance, Life Insurance, On-Call and After Hours Bonuses, Company-Wide Monthly Bonuses
Requirements: Valid Driver’s License and reliable transportation. Willing to be on-call for one week every 6 weeks. Willing to work in crawl spaces and attics.
Job Type: Full-time
Location: Lillington, NC