What are the responsibilities and job description for the Accountable Care Organization (ACO) Coordinator - LPN or RN position at Phelps Health?
Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.
No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.
General Summary
No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.
General Summary
- An exempt position responsible for supporting population health and ACO goals of the Phelps Health. Efforts include imbedded sessions within the ambulatory clinics to support Care Gap Closures, Medication Adherence, and annual ACO quality focus. The staff member will support data development, implementation, education, data collection, and analysis.
- Works in collaboration with the Division Chief of Primary Care to meet the documentation goals of Population Health and the Phelps Selected ACO.
- Is embedded in the ambulatory clinics weekly to support the efforts of Population Health and the ACO.
- Responsible for supporting and working with patient communities and is the contact for all ACO related content and population health data connected to the ACO.
- Monitors medical practice efforts to ensure compliance with the documentation goals of the ACO.
- Shares responsibility for quality work and initiatives. With the Division Chief of Primary Care is the contact for all Quality related content across the ACO.
- Responsible for working Care Gap Closures and with Clinic Manager assistance builds a process for closures.
- Responsible for working medication adherence opportunities across the ACO and payor contracts.
- Coordinates the effort to gather data and prepare reports to meet the goals of the ACO.
- Monitors service quality through ICD-10 review, HEDIS quality measures, ACO quality initiatives, payer/provider/patient satisfaction surveys, and complaints. Follows through on complaints at the clinical level. Reports on results.
- Nursing degree (LPN or RN) or Bachelor's degree in health administration or health-related field.
- Minimum 3-4 years of experience in health care setting with minimum one year of experience in quality management, preferably in medical clinic practice setting.
- Primarily office and classroom settings. Occasional patient contact.
- Combination of office and classroom settings. May occasionally need to lift/carry/move audiovisual equipment weighing up to 50 pounds. Occasional stress related to deadline pressure.
