What are the responsibilities and job description for the Bilingual Sales Consultant position at Phil Long KIA?
Job Title: Bilingual Sales Consultant
Job Category: Sales
Location: Colorado Springs
Level/Salary Range: $65000 - $165000 (Commission Bonuses)
Position Type: Full Time
Job Description
Summary
Responds to Internet customer inquiries and ensures that the dealership actualizes its maximum profit potential on Internet sales. And Maintain a high CSI survey scores.
Essential Duties
- Essential Duties include the following. Other duties may be assigned.
- Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email, video or in person.
- Has thorough knowledge of all Kia products models and services.
- Satisfies the transportation needs of Internet-generated customers.
- Sells/leases and delivers a minimum of 9 units per month.
- Directs customers to product information resources, including those available on the Internet.
- Assists customers in selecting vehicles.
- Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
- Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
- Handles all Internet sales inquiries personally.
- Coordinates Internet promotions with other dealership sales promotions and advertising.
- Ensures that the website address is prominently displayed throughout the dealership, e.g., on business cards, flyers, pens and all dealership advertising.
- Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.
- Works with webmaster to update the website frequently to attract new and repeat visitors.
- Takes photos of dealership inventory for use on the dealership site.
- Maintains an ongoing customer database to capture repeat business.
- Knows and understands the federal, state and local laws that govern retail automobile sales.
- Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
- Keeps abreast of new products, features, accessories etc., and their benefits to customers.
- Attends product and sales training as requested by sales manager and by Kia Corperate.
- Schedules first service appointment.
- Attends sales meetings.
- Maintains professional appearance.
- Other tasks as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Follow a very strict process that has been proven effective at selling cars, helped by a sales manager.
Must have 1-2 year sales experience.
Must have a proven track record of selling cars.
Must show HIGH CSI scores
Education and/or Experience
Two to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills
- Must be bi-lingual in English/Spanish, if you are not bi-lingual you will not be considered.
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Mathematical Skills
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Certificates, Licenses, Registrations
- State Sales License
- Valid Driver's License
Benefits (Eligibility dependent upon employment status)
- Medical • Dental • Vision • PTO • 401k • FSA/ HSA • Basic Life Insurance • Long Term Disability • Travel Assistance • Legal Insurance • Employee Assistance Program • Onsite Fit Factories • Employee Clinics
Salary : $65,000 - $165,000