Director, LTCO

Company name: Philadelphia Corporation for Aging

Title of position: DIRECTOR, LTCO

Position type: Full Time

Pay range: $91,115.86 - $105,478.00

Department: LONG TERM CARE OPTIONS (LTCO)

THE ORGANIZATION

A private nonprofit organization founded in 1973, Philadelphia Corporation for Aging (PCA) is a large agency that is part of the Area Agency on Aging (AAA) nationwide network. Founded as a result of the federal Older Americans Act, the AAAs are mandated to “facilitate the area-wide development and implementation of a comprehensive, coordinated system for providing long-term care in home and community-based settings, in a manner responsive to the needs and preferences of older individuals and their family caregivers.” PCA carries out this mission through advocacy, stewardship of public funding, planning, development and administration of programs, and service coordination.

The mission of PCA is to improve the quality of life for older Philadelphians and those with disabilities and assist them in achieving the greatest possible levels of health, independence, and productivity.

Benefits:

• Medical, prescription drug, vision, and dental coverage
• Flexible spending plan (health and dependent care)
• EAP, life insurance, short- and long-term disability insurance
• Pre-tax commuting, and parking benefits
• 403(b) retirement plan with employer contributions and optional employee pre-tax contributions.
• Annual paid time off includes 13 holidays, 10 sick days, 2 personal days, and vacation depending on tenure.

Description of Role: Reporting to the Executive Administrator of Long-Term Care, this position is responsible for the overall management of the department providing community based long-term care to chronically impaired older persons in their own homes. This position carries responsibility for the ongoing development and maintenance of a highly structured, refined care management system, including the management of the OPTIONS and Veterans Directed Care funding streams.

Required Education and Experience:

• Master of Social Work or related behavioral science degree, Master of Science in Nursing or a Bachelor of Science in Nursing required.
• Minimum of 7-10 years managerial experience at a senior level. Progressively responsible experience in personnel supervision, administration, quality assurance, budgeting, and program development.

Job Responsibilities:

a) Proactively seeks to identify and carry out all such activities as may be appropriate to meet the goals of this position and the mission of the Long-Term Care Options department. Coordinates the work of all clinical, technical, and support personnel on behalf of meeting the community based, long term care needs of the people with disabilities and chronically impaired older adults.

b) Plans, develops, and implements all aspects of the Options program, including the development and implementation of policy and procedures according to the OPTIONS chapter.

c) Directs department management including Assistant Directors, Aging Care Manager Supervisors, professional and clerical staff, and directs the day-to-day operations of the program.

d) Oversees all program automation in conjunction with Management Information System (MIS) related to Long Term Care Options and is responsible for the appropriate and optimal utilization of MIS by all staff. Recommends modifications and systems development to meet program requirements.

e) Interviews and recommends employment in conjunction with Human Resources department management for supervisory, and care management staff. Responsible for the oversight and enforcement of PCA personnel policies and procedures within LTCO.

f) Implements state standards and regulations applicable to the Options Program. Oversees and monitors a quality assurance program consistent with the agency and OPTIONS chapter quality assurance objectives. Participates in program audits and reviews, as necessary.

g) Maintains effective and ongoing communication with service providers and develops cooperative working relationships with other PCA departments: maintain appropriate supervision records.

h) Develops plans and materials for community education and public information and participates in training and meetings with outside organizations and other PCA departments, as necessary.

i) Develops and maintains data and reporting procedures to satisfy local and state requirements, and the needs of the OPTIONS program. Monitors monthly program expenditures to maximize resources and serve as many consumers as possible. Prepares an annual budget and service projections and completes any requested budget revisions.

j) Closely monitors all service authorization, invoice processing and payment reconciliation.

k) Contributes to uphold a highly supportive team culture.

l) Performs other duties as assigned.

Professional Characteristics:

• Must possess a valid driver’s license (preferably Pennsylvania)
• High energy level, able to manage a variety of projects simultaneously.
• Well-developed interpersonal and communication skills.
• Well organized.

Performance Expectations:

Examples of performance measures:

• Satisfactory consumer service ratings
• Full compliance with state standards and regulations
• Diligent oversight of program automation and service order procedures
• Management of program within budget

Customer(s):

• Consumers of home and community based long term care services.
• Providers and collaborating community based social and health services organizations.
• Assistant Directors, managers, and direct service and support personnel
• Subcontractor staff
• PCA staff
• General public

Additional requirements:

1. Pre-employment physical

2. Drug testing

3. Criminal history clearance

For information on Philadelphia Corporation for Aging, including more information on our company culture, visit our website at https://www.pcacares.org/

All applicants will receive an acknowledgement that their application has been. Those candidates selected for further consideration will be contacted.

Philadelphia Corporation for Aging is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.