Venue Sales Manager

Description

Institutional Overview

Nestled in 25 acres of beautiful gardens, Philbrook Museum of Art is a 1920s Italianate Villa featuring a dynamic and ambitious program of rotating exhibitions and galleries with selections from an actively growing collection of approximately 15,000 objects. With artworks from Africa, the Americas, Asia, and Europe dating from 3,000 BCE to today, Philbrook is Oklahoma’s most comprehensive art museum and offers visitors a glimpse into a broad range of cultures, time periods, and perspectives. The diverse collection supports a vision of Philbrook as central to the lives of our community as a place for learning, inspiration, and fun. Through bold action and strategic investment, we create a space for new ideas, diverse perspectives, and social connection.

Position Overview

Reporting to the Director of Revenue Projects, Venue Sales Manager for Revenue Projects manages the design, implementation, and supervision of museum facility rental events. Current events in this portfolio include corporate events, non-profit partnerships, private functions, weddings, fundraisers, and museum-sponsored events, with opportunities to expand. The Manager leads a cross-departmental event implementation team for rental events and provides support for museum events and programs as assigned. Thinking like a hospitality professional, the Manager works to elevate Philbrook’s excellent reputation for customer service, and will have a passion for special event management and the ability to build relationships with internal and external customers. This position includes supervisory responsibility for the Venue Sales Coordinator. 

Essential Responsibilities

Leadership & Management:

• Develop sales goals/strategy and implement policies and procedures for high-end private and corporate rental program
• Develop rate structures and standard contracts
• Work with Marketing and Communications department to generate awareness and earned revenue through the program
• Develop and manage annual budget and revenue goal and oversee revenue tracking
• Provide training, oversight and direct management of the Venue Sales Coordinator

Project Management:

• Manage facility rental events with support from cross-departmental and execution team
• Ensure event details are published and available to frontline teams
• Provide general event consulting to staff leads including timeline and diagram assistance
• Provide support for museum special events as assigned, including but not limited to Revenue Projects and Development Departments

Relationship Management & Event Implementation:

• Develop vendor, planner, community and corporate relationships and keep them informed of offerings
• Solicit feedback on Philbrook events from Vendors to continually evolve rental offerings
• Evaluate the quality of events via client satisfaction surveys
• Offer onboarding and basic event planning training to cross departmental leads in the museum
• Attend events, greet patrons and represent the museum to ensure museum policies are enforced and event plans are implemented
• Act as the sales contact for the client ($2,000 bookings and up) and communicate with onsite Operations and Banquet lead staff for any adjustments or customer service needs during events
• Build strong relationships with colleagues across the institution by communicating proactively and maintaining a professional demeanor and positive attitude

Research & Analysis –

• Develop and manage monthly sales goals and reporting systems to reflect progress toward annual budget
• Conduct research and site visits to understand market competition

Requirements

Equivalent Education/Experience

• Bachelors’ degree in Hotel/Hospitality Management, Marketing, or related field of study, or an equivalent combination of education, training and experience is required
• Minimum 3 years’ experience in event management, sales, wedding industry, catering, or hotel operations.
• Minimum 1 year supervisory experience

Knowledge/Skill/Ability

• Strong ability to build relationships and establish rapport with Event clients
• Develop and execute strategies for successful facility rental events and monitor annual budget requirements
• Generate interest and market the organization’s Event venues
• Ability to make decisions at museum-wide events using proper judgment
• Must possess excellent organizational and communication skills
• Ability to oversee and motivate staff
• Intermediate computer skills

Competitive Salary & Benefits

• $45 - $55K salary, depending on experience
• Health insurance
• Paid time off, Sick Time, Paid Holidays
• Dental insurance
• Vision insurance
• Flexible spending accounts
• 403(b) retirement plan and matching

Schedule Information:

• On-site Tuesday through Saturday
• Flexing often for events

***Please provide a full application and Cover Letter to be considered.

Criminal background check required.

Philbrook provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $45,000 - $55,000