Manager, Delivery IT B2C

At PMI, we’ve chosen to do something incredible.

We’re totally redefining our business and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions.

IT at PMI

PMI’s journey to a smoke-free future implies a shift from a tobacco manufacturer to a science and technology-based consumer facing organization.

Such a shift creates an abundance of unique and transformative IT projects to match all levels of skills and ambitions. You’ll feel like you’re working in a start-up – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business. You’ll get a chance to work with innovative technologies (e.g., Cloud, APIs, AI) as well as management practices (e.g., Agile, Design Thinking, Product Management). Our environment is fast-paced and highly collaborative.

If you want the freedom to find new ways to connect with consumers, there’s no better place to progress your career.

Position Overview:

We are seeking a highly skilled and experienced individual to join our team as the Delivery Manager IT B2C. This role will spearhead the rollout of our global solutions in the US and will be the bridge between our Operating Center (OC) and the US business.

As a Delivery Manager IT B2C, you will need to ensure the successful end to end implementation of all necessary features which are in the scope of US B2C portfolio. This will require the mobilization and coordination of various cross-functional agile teams, from development teams, configuration teams to release teams. You will make sure that all teams involved in technical design, development, testing and release management, are delivering what the internal stakeholders expect until the features are successfully live.

Your role is not only to coordinate and plan, but also to understand in detail what is being asked, what is being built and how, all the dependencies between products, as well as make sure that all teams will deliver all agreed functional and non-functional requirements, on schedule, cost and quality. You will be the go-to person when it comes to the delivery of the functional and technical roadmap of your domain.

Responsibilities:

• Be the go-to person for the IT team and business stakeholders for the delivery status of a global program
• Coordinate, mobilize and synchronize all product teams and product backlogs to ensure the proper delivery of the program
• Foster strong vendor relationships to ensure that IT solutions and services are delivered effectively and efficiently.
• Ensure compliance with global IT standards and best practices.
• Develop and manage a local IT team in the US, providing guidance, training, and support to ensure they are highly competent and motivated.

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.
• Minimum of 10 years of experience in IT management, with at least 3 years leading delivery within the B2C area of an FMCG or similar environment.
• Proven track record of implementing agile methodologies and utilizing advanced project management tools. PMP certification or similar is a must.
• Knowledge of Ecommerce, CRM, SAP, Salesforce or similar systems tailored to FMCG industry needs.
• Excellent communication skills, enabling effective conveyance of complex technical concepts to diverse stakeholders.
• Proficiency in data security and compliance regulations relevant to the FMCG industry
• Valid US work authorization is preferred.

Annual Base Salary Range: $138,000-$185,000

What we offer

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022.

Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.