What are the responsibilities and job description for the Front Desk position at Phillip Kerber-Farmers Insurance Agency?
Job Description
Are you looking to grow? So are we! Phillip Kerber-Farmers Insurance Agency in Independence, Ohio, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Benefits
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Coffee and Office Snacks
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Maintain client relationships with follow up phone calls.
- Claims follow up calls.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Excellent Communication/interpersonal skills.
Great Customer Service Skills.
Problem-Solving Capabilities.
A Property & Casualty insurance license is preferred.
Salary : $35,000 - $45,000